James F. Email & Phone Number

West Des Moines, Ia, Us

M365 , Azure/Entra, Teams, Exchange, and Intune Administration. VTC design, integration, operation and management is a strong suite. Collaboration engineering as well.

West Des Moines, Ia, Us

VIP Support Lead, Teams Administration, Live/Hybrid Event Production, Crestron AV Systems (Flex), Mobile Device Management (InTune), New Office IT/AV Project Coordinator and Integrator, Solutions Architect

West Des Moines, Ia, Us

West Des Moines, Ia, Us

VIP Support, A/V Support, Polycom VC Administrator, Print Administrator

Server stack refreshes, cabling, POS install/configs, OS roll-outs, network install/maintenance, hardware deployments, TV repair, site survey, network survey, consulting.

Responsibilities included the hiring and training of new sales agents, developing sales techniques and strategies for selected markets and closing potential high revenue leads. Also responsible for the cultivation of clients for time-share investment, presenting investment opportunities and closing the sale.

Birmingham, Al, Us

Inside Sales Representative performing professional sales remotely by using the telephone, email, and the internet. Managing a territory, owning a quota, and expected to exceed activity expectations. Tasks include developing internet marketing responses, obtaining building contractor and architect attention through competitive bidding, and promptly quoting project costs.

Framingham, Ma, Us

Responsibilities consisted of providing customer service, driving sales, and managing/molding Staple's technology associates. Primary responsibility was the managing, training, and documenting progression of Staple's associates in selling techniques and new technologies. Secondly, the growth and operation of Staple's Easy Technology Services. Easy Tech Services consisted of PC tune-ups, system recovery, system diagnostics, virus/spyware/adware removal, data transfer and recovery, and physical hard drive recovery. Services also included the new pc, laptop, and tablet set-ups, and the installation of software, RAM memory, HDDs, wireless networks, peripherals, and operating systems. The achieving and surpassing of sales and satisfaction goals was a position essential.

Responsibilities consisted of creating new lawn care accounts for the multi-faceted lawn and landscaping company. Position required the completion of a 'lawn care analysis' for potential new clients. The analysis included the identification of turfs, weeds, diseases, insects, proper mowing height, etc., and a price quote based upon calculated turf area. Homeowners were then called to discuss the previously done lawn care analysis, thus creating new lawn care accounts.

Responsibilities consisted of opening the store each morning, auditing last day's sales and sale's goals, general bedding sales, customer service of past sales, warranty claims, weekly inventory reports, exceeding monthly sales quotas per store and meeting personal sales goal, depositing any monies collected throughout the day, nightly close out paperwork consisting of an A/R report and batching of credit card and financing transactions, training new employees in sales strategies and company computer protocols, viral marketing, community networking, and overall customer satisfaction.

Responsibilities consisted of fund-raising for several different non-profit charity organizations through cold and lead telephone marketing. Weekly quotas were established to determine commissions on funds raised.

Responsibilities included speaking with publishers, internal personnel, and customers by phone; receiving orders for requested merchandise and answering product and service questions. The position also involved compiling amounts to be billed by collecting and utilizing information from purchase orders, sales tickets, charges slips, and other applicable documentation; coding/processing orders and preparing invoices by calculating or computing billing amounts; issuing credit memorandums by identifying returned or incorrectly billed merchandise. This position also had daily data entry quality and quantity requirements. I was proud to be recognized as a member of the "Quarterly Sales Club" numerous times for quarterly sales achievements. I was also nominated "EBSCO ERRSS Employee of The Year" in my second year of employment.

Atlanta, Georgia, Us

Responsibilities consisted of cashiering, account management, customer service and satisfaction, making special orders to vendors, order picking, customer returns, taking contractor orders and assuring they were picked and ready by their respective dates of pick up, and credit card applications. .

Responsibilities consisted of selling local newspapers to their respective markets throughout the country.

Atlanta, Georgia, Us

Responsibilities consisted of general sales, product knowledge, and customer service. Being the summer before I moved to college, I was offered and given the job

Associate'S Degree, Computer Networking Systems

Bachelor Of Science (Bs), Computer Sciences; Telecommunications

Bachelor Of Applied Science (B.A.Sc.), Chemical Engineering

High School, Advanced Curriculum