James Mccall Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

- Provided comprehensive training to customers, using videos and personalised meetingsto maximise platform utilisation.- Guided clients through the installation of supplementary software or applications tofacilitate product integration.- Developed comprehensive scoping documents and plans to ensure timely projectdelivery and seamless solution integration.- Crafted communication plans to educate suppliers on optimal practices, maximisinguptake from their… Show more - Provided comprehensive training to customers, using videos and personalised meetingsto maximise platform utilisation.- Guided clients through the installation of supplementary software or applications tofacilitate product integration.- Developed comprehensive scoping documents and plans to ensure timely projectdelivery and seamless solution integration.- Crafted communication plans to educate suppliers on optimal practices, maximisinguptake from their customers.- Cultivated trust and rapport with customers, ensuring professional and reliable servicedelivery.- Oversaw and managed 10+ projects at a time, ensuring successful execution anddelivery. Show less

Melbourne, Victoria, Australia

- Supported the Financial Crime team on various engagements, including Anti-MoneyLaundering/Counter Terrorist Financing (AML/CTF) policy uplifts and delivered TargetOperating Models on a wide range of topics including Know Your Customer (KYC).- Facilitated workshops with clients, promoting collaboration and open dialogue amongstakeholders.- Used Agile methodologies during workshops to adjust project scope and timelines inreal-time based on client feedback.- Developed… Show more - Supported the Financial Crime team on various engagements, including Anti-MoneyLaundering/Counter Terrorist Financing (AML/CTF) policy uplifts and delivered TargetOperating Models on a wide range of topics including Know Your Customer (KYC).- Facilitated workshops with clients, promoting collaboration and open dialogue amongstakeholders.- Used Agile methodologies during workshops to adjust project scope and timelines inreal-time based on client feedback.- Developed and presented key financial information to Partners and performed invoicingto clients.- Assisted workstreams with planning, and timelines to ensure high-quality work deliverywithin strict deadlines.- Developed a wide range of skills in financial management, project management, andclient engagement. Show less

South Melbourne, Victoria, Australia

- Working as a member of a team in high pressure and busy environments- Wide range of event experience – from wedding receptions to 21st parties- Experience managing a number of staff during busy events- Experience closing a bar and packing things down in an organised manner

Melbourne, Victoria, Australia

- Excellent Customer Service even at the busiest of times- Working solo, managing the store intermittently- Opening and closing the store, managing the money/register - Keeping the store clean and professionally presented

Melbourne, Victoria, Australia

- Working multiple shifts at private events from the city to regional locations- Front of house end to end service - Waiter and service of alcohol - Providing excellent customer service representing the brand - Demonstrating professionalism and attention to detail at all times

Melbourne, Victoria, Australia

- Managing classes of ski students of all ages and abilities- Providing a safe and enjoyable learning environment for children- Upselling skiing classes – contributing to the sales success of the business- Representing the brand and the team with great customer service and patience

Diploma, Business

Certificate Iv, Information Technology

Education record