At Falcone Global Solutions LLC, I liaise with foreign suppliers and domestic clients to facilitate the importation of ocean and air freight shipments with a primary focus on far east trade lanes.

Assist Loan Officer in establishing viable client contact leads. Analyze and manage datum from a variety of communication platforms to increase response rates of prospective home mortgage clients. Manage weekly client reports and assist Sr. Loan Officers in servicing client request.

Receive and respond to a range of 150-185 incoming calls from customers per eight-hour shift. Receive and respond to all incoming Customer Service Emails regarding any questions, concerns, or complaints in regards to the product or the service. Assist customer in placing their orders through the company website.Efficient in Five9 Call Center Technology.

Build Chipotle’s image among peers using marketing tactics to allow students to become actively engaged in the brand experience. Establish a relationship with Temple University for Chipotle to become engaged in events and opportunities on campus. Cultivate loyalty to the Chipotle Brand among students. Drive student traffic toward the local Chipotle location.

Provided dining service for a 70-seat, high turnover restaurant specializing in International cuisine.Promoted from Busser/Food Runner/Server to Prep Cook, Kitchen Staff for skills and techniques learned through culinary schooling. Prepared all food for daily service including that of sauces, meats, and desserts. Completed all duties under ServSafe regulations to ensure clean and proper working conditions

Supervised daily operations for retail concession serving Italian gourmet sandwiches and soups to 200+ customers daily.Reconciled the deposits for daily business, handled opening and closing security of the establishment, and monitored the inventory of the restaurant. Prepared food for daily service including that of proteins, vegetables, sauces, soups, and bread.