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James Jones is listed as Lead Instructional Designer at Insurity, a with 833 employees, based in Brossard, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for James Jones.
James Jones previously worked as Project Manager & Business Analyst at Nuvei and Technical Trainer & Supervisor at Teleperformance. James Jones holds Bachelor Of Arts (B.A.), Psychology from Concordia University.
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A passionate and dedicated educator and problem-solver at heart with 20 years of experience delivering content through instructor-led trainings and instructional design. I bring with me a toolkit of supporting skills in computer information systems, software development, educational psychology, and project management.
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Montreal, Canada Area
o Responsible for creating and delivering product and soft-skill training using instructor-led and eLearning formats. o Acted as team lead to help organize and direct content development from the team.o Developed and instituted a training certification program for internal facing and external clients & partners.o Created multiple Excel and Access systems to provide training metrics to the business.
Montreal, Canada Area
o Responsible for scheduling and holding stakeholder meetings, presentations, creating and maintaining project charter, project schedule, RAID log, meeting minutes and RACI charts.o Developed, implemented, and supported custom MS-Access CRM software and reporting tools.o Developed & maintained our interchange pricing system to modify customer rates & predict revenue. o Developed & maintained our Retention Management System that predicted customer attrition through the evaluation of their processing habits. Used successfully to pro-actively save accounts prior to attrition.
Montreal, Canada Area
o Provided initial and continuing instructor-led training/development for employees.o Created the Bell Sympatico residential and SMB training programs from the ground up single-handedly using presentations, virtual practice software, class materials and formal examinations.o Created & maintained a personal technical support intranet for my students, which lead to reduced call handle time, improved first call resolution and a sense of empowerment and loyalty.o Contributed to development of new company policies.
Sherbrooke
o Developed database applications using MS Access and Visual BASIC for a highly confidential database.o Promoted to network administrator and was responsible for the installation, upgrade and management of the company’s local and wide-area networks. Networks included Windows NT, 95, Novell and a Unix Dec-Alpha server.o Responsible for installing end-user applications and training employees on their use.
Other employees you can reach at insurity.com. View company contacts for 833 employees →
Jason Pamplin
Colleague at InsurityMarietta, Georgia, United States
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Angie Lampman
Colleague at InsurityCape Coral, Florida, United States
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Matthew North
Colleague at InsurityMontreal, Quebec, Canada
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Jeremy Martin
Colleague at InsurityDallas, Texas, United States
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Denise Bang
Colleague at InsurityRed Wing, Minnesota, United States
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John Baerthlein
Colleague at InsurityStateline, Nevada, United States
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Manjula Nair
Colleague at InsurityMilpitas, California, United States
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Elise Sarjowski
Colleague at InsuritySalisbury, England, United Kingdom
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Aaron Wagstaff
Colleague at InsurityMontreal, Quebec, Canada
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Saumya Sharma
Colleague at InsurityDelhi, India
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Quick answers generated from the profile data available on this page.
James Jones works for Insurity.
James Jones is listed as Lead Instructional Designer at Insurity.
James Jones is based in Brossard, Quebec, Canada while working with Insurity.
James Jones has worked for Insurity, Nuvei, Teleperformance, and Centre Jeunesse De L'Estrie.
James Jones's colleagues at Insurity include Jason Pamplin, Angie Lampman, Matthew North, Jeremy Martin, and Denise Bang.
You can use AeroLeads to view verified contact signals for James Jones at Insurity, including work email, phone, and LinkedIn data when available.
James Jones holds Bachelor Of Arts (B.A.), Psychology from Concordia University.
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