Advised senior management on developing HR policies and procedures, administering compensation and group benefits plans, recruiting, orientation, leadership training, and incentive programs. Oversaw conflict resolution, the grievance and arbitration processes, leave-of-absence programs, and personnel records. Led people experience programs in benefits, compensation, diversity, inclusion, and performance management. Evaluated short-term and long-range planning for new and existing programs. Collaborated with leadership to optimize internal events, onboarding, communication, feedback mechanisms, and employee interactions. Supervised, coached, and developed six direct reports and provided daily leadership for the HR, Training and Development, and Marketing and Communications teams. Managed $185 million in revenue and $93 million in expenses. Worked with physicians, staff, and administration on the due diligence process of acquiring and integrating physician clinics and ambulance services. Assisted with triennial labor agreement negotiations.Key Roles and Responsibilities:►Streamlined communication by implementing semi-weekly employee emails, weekly leadership communications, and a monthly public communication called “Great News.” Implemented e-directories at the West Burlington Campus.►Established a higher minimum wage for all employees and expanded onsite childcare for two campuses.►Reduced first-year employee turnover from 24.6 to 21.22%.►Developed a talent pipeline with a local community college.►Saved over $1.2 million in compensation by consolidating director and supervisor roles and compensation grades from over 200 to 30.►Reduced benefits costs by over $1.2 million by implementing a high-deductible health plan with a health savings account, adjusting health allocations, redesigning dental and retirement plans, and reducing PTO annual accruals by an average of 16 hours per year.

Oversaw research, development, and implementation of the corporate employment brand: “Expect Great Things.” Managed the collective bargaining process with no work stoppage. Led the grievance management process with only two arbitrations out of over 200 grievances. Managed 10 direct reports and a $3 million operational budget.Key Roles and Responsibilities:►Reduced benefits costs by over $1.2 million by introducing an integrated program, including re-designed and consolidated plans, large case management, disease management, telephonic wellness coaching, and premium discount incentives.►Decreased HR departmental overtime by 96.2% by implementing automated time, attendance, payroll systems.►Assisted in introducing and implementing “employer of choice” benefits, including adoption reimbursement, still-born infant death benefits, on-site childcare, paid time off donations and buy-backs, and employer paid spousal/dependent life insurance.►Lowered monthly HR expenses per health system FTE by 4.8% through workforce management, targeted automation, and employee engagement.