James Dugan Email & Phone Number

Tampa, Fl, Us

St Petersburg, Florida, United States

- Property Maintenance: Schedule and oversee routine maintenance, including landscaping, repairs, and renovations. Ensure properties are well-maintained and comply with safety regulations.- Financial Management: Manage property budgets, expenses, and vendor relationships, ensuring optimal cost control. Report the property’s financial status, occupancy, and expiring leases to property owners.- Tenant Relations: Maintain positive relationships with tenants, address their concerns, and ensure high levels of tenant satisfaction.- Financial Management: Manage property budgets, expenses, and vendor relationships, ensuring optimal cost control. Report the property’s financial status, occupancy, and expiring leases to property owners.- Leasing: Advertise vacant properties, show properties to potential tenants, and assess applications in accordance with anti-discrimination laws.- Compliance: Ensure all properties comply with local, state, and federal regulations.- Rent Collection: Collect rent and other property fees from tenants and individual owners.- Manage construction crew: Manage construction supplies to ensure materials are ordered on time, manage inventory to avoid shortages or excesses. Manage progress to ensure project stays on schedule and adjust as needed to address any delays.

Tampa, Florida, United States

Ankeny, Iowa, United States

Built on key business indicators to increase revenue per trailer and dock productivity. > Maximized weight limitations and cube utilization to increase revenue per trailer.> Bolstered a 500 pound increase per trailer and a 5% increase in cube utilization.Spearheaded a workflow process in Excel to ensure proper planning of man hours vs freight levels in real time. > This process achieved a decrease in man hours used per day by 20%.Organized a new yard layout with our drivers to improve equipment movement and to improve the safety in the yard> New pedestrian walkways were repainted and reconfigured. New zones were created for each specific trailer type in the yard. Allowing for safer driver dropping a hooking areas. Also decreased the amount of time it took the drivers to locate trailers in the yard. Revamped dock layout to decrease travel distance to improve dock productivity.> Dock productivity rose from 3.6 bills per hour to 4.2 bills per hour exceeding the company’s goal of 4.0 bills per hour.

Des Moines, Iowa Area

Capitalize on the opportunity to lead forward-thinking service center operations to meet desired company wide volume goals. Proactively participate in lucrative sales calls while supporting leadership in managing sales team initiatives. Monitor cause and effect on load plans from originating terminals. Ensure service center maintenance tasks are completed.Maximize service center efficiency by engaging the operations managers a supervisors in daily operations.> Teamwork among the management team, dockworkers and drivers vastly improved.Coordinate and lead safety and claims-centric meetings with terminal staff and drivers.> Safety and claims improved to be one of the best in our region. Provide ongoing support to terminal staff for continued development of service team.> Organized team building classes to all management employees such as “Situational leadership” and “Coaching others for Top Performance”

St Charles, Missouri, United States

Applied strong leadership talents toward training, mentoring, and managing a team of safety associates while seamlessly assigning and managing pickups and deliveries to optimize the use of labor resources and achieve goals. Collaborated with operations manager and assistant manager to ensure alignment with business-specific objectives.> Skillfully operated systems, including AS400, BLU, DYMS, Excel and other internal freight monitoring systems.> Conducted key inspections to ensure compliance with local, state, and federal safety regulations (i.e. OSHA).> Managed the day to day operations which included the proper handling of loading and unloading of our customer’s freight in a safe and efficient manor. Coached and mentored employee’s to improve on productivity and safety. Advocated teamwork at all times with fellow supervisors and dockworkers.

St Louis, Mo

• Responsible for profit and loss statements for three states, including 7 terminals across Missouri, Illinois and Indiana. • Responsible for two “Activity Centers” break-bulk operations in St Louis and Springfield, MO. • The St Louis operations is one of the largest terminals in our system after recent change of operations.• Successful management track record which has promoted quality recruitment and retention throughout the organization.• Strong operational knowledge with proven high quality standards promoting customer satisfaction.

St Louis, Mo

• Managed operation with 86 employees ( 16 city drivers, 45 road drivers, 20 dock workers, 5 maintenance employees, 2 operations managers and 2 supervisors)• Responsible for monthly P&L management for one of the largest terminals in the company• Improved year to date productivity and load factor.• Assisted sales in securing and maintaining business while overseeing and communicating with operationally challenging customers.• Effective communicator and recruiter of terminal personnel

• Managed the largest cross dock operation in the company with 4 supervisors including a Quality Control Manager, Regional Linehaul Coordinator and one Operations Manager.• Doubled dock production which became the most efficient dock operation in the company.• Became a leader in quality control among all activity centers within the company.

• Managed 300+ door terminal of both inbound and outbound operations.• Managed 225 dock personnel and 15 dock supervisors.• Managed production of dock operations to ensure the highest degree of customer service exists while minimizing costs through total quality management principles. • Implement and maintain production and cost control policies through the proper staffing, training and supervision of employees

Chicago Ridge, Il

• Tracked and monitored all hourly employees to ensure production goals.• Developed and implemented processes to improve efficiency, cost and productivity.• Balanced multiple tasks while maintaining deadline pressure and team coaching.• Completed daily operations reports showing daily revenue, cost, production and service performance.• Oversight enforcement of company safety rules and government compliance regulations

Chicago Heights, Il

• Strategic planning to meet key operational goals as well as the supervision of seven Service Planners to ensure compliance with on-time service, time criticals, exclusive use, sealed dividers, sealed loads, and proper loading of equipment. • Monthly review of I&E statements to revise daily operations to allow more efficient use of work force and equipment. • Lead several inter-disciplinary appreciative inquiry teams with great success and improved profitability.