James Kapelson Email & Phone Number

Lawrence, MA, US

Oversee all retail operations and ensuring a shopping-friendly culture focused on swift donation processing and pricing, a thriving social and ecommerce presence, merchandising, and relationship management with customers, donors, vendors, staff and volunteers. Manage and balance all financial responsibilities. Develop and maintain necessary policies and.

Marketing:Oversee and implement the execution of effective communication and marketing strategies to influence brand recognition and awareness. Success in articulating the Y’s mission, cause and brand to guide & influence staff, leadership and stakeholder actions and communications. Responsible for internal and external public and media relations. Develop.

Copley Place, Boston, MA

Oversaw and managed day-to-day operations of men’s clothing, furnishings, accessories, and shoe departments within men’s complex, including sales management productivity standards, incentives, and inventory control.Provide full customer needs assessment and target appropriate product/services solutions. Build and maintain strong and successful client.

Held P&L responsibility for this men’s apparel company with stores in four eastern Massachusetts locations. Spearheaded programs to ensure consistent customer-friendly experiences that heightened and engendered loyalty and repeat purchasing. Provided ongoing analysis of company financial statements and executed fiduciary initiatives. Strong aptitude for.