James Kays

James Kays Email and Phone Number

Granite City, IL, US
James Kays's Location
Granite City, Illinois, United States, United States
James Kays's Contact Details

James Kays work email

James Kays personal email

n/a
About James Kays

I started working at The Face & The Body Spa & Salon in 1998 as a Spa Coordinator and soon was promoted to a manager. I have over 11 years of Salon & Spa Management experience. In 2006 I moved to Chicago where I managed a bar that has won many awards for being the best bar in the United States. I did that for 8 years, managing over 100 employees with the bar’s capacity at 1,231 patrons. In 2016 I moved back to St Louis to help take care of my parents. I had a phone interview for a job as an Operations Agent for Southwest Airlines. The gentleman that conducted the interview said “if you managed Sidetrack, you can pretty much do anything in the world!” He was not from Chicago, but had visited the bar on a business trip and saw how massive of a bar it was. I worked at Southwest for 7 1/2 years until leaving to go back to the very first spa that I worked at where I am once again managing. It’s under new ownership now and I’m looking for something more long term that can hopefully be the last job that I have before I retire.My commitment extends beyond my work; as the founder and executive director of Over The Rainbow, I leverage my communication and nonprofit volunteering skills to support cancer-related charities. This dual expertise in customer service management and philanthropy underscores my drive to make a meaningful difference in both the wellness and nonprofit sectors.

James Kays's Current Company Details
Advanced Nursing Services of St. Louis

Advanced Nursing Services Of St. Louis

View
Home Care Provider
Granite City, IL, US
Website:
ulc.org
Employees:
1207
James Kays Work Experience Details
  • Advanced Nursing Services Of St. Louis
    Home Care Provider
    Advanced Nursing Services Of St. Louis
    Granite City, Il, Us
  • Universal Life Church
    Ordained Minister
    Universal Life Church Aug 2023 - Present
    Anywhere
    I got ordained so I could marry a high school friend in 2023. I also flew to Nashville, TN and then drove over to Knoxville, TN to marry my cousin later that year. It’s not something I plan on making a living from, but it’s handy to have under my belt in case any other family or friends want to get hitched.
  • Over The Rainbow
    Founder & Executive Director
    Over The Rainbow 2011 - Present
    Greater Chicago Area
    Over The Rainbow is a non profit organization that was organized to honor my friend, Gio Cosentino, who lost his life to cancer in 2011. Since the first benefit held in 2011, "Over The Rainbow" has raised over $96,000 for charities such as the American Cancer Society, Howard Brown Health Center, & Gilda’s Club Chicago.
  • The Face & The Body Spa & Salon
    Spa Manager
    The Face & The Body Spa & Salon Jul 2024 - Aug 2024
    Chesterfield, Missouri, United States
    Effectively manage day to day operations Maintain high level of customer service and client relationships Constructively schedule appointments to maximize work time and profitability Training and orientation of new associates Manage payroll and supervised a staff of 75 Overseeing a positive cash control
  • The Face & The Body Spa & Salon
    Spa Coordinator
    The Face & The Body Spa & Salon Jul 2023 - Jul 2024
    Chesterfield, Missouri, United States
  • Southwest Airlines
    Operations Agent
    Southwest Airlines Jan 2017 - Jul 2024
    Greater St. Louis Area
    Provide legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft and coordinating Ramp, Operations, Provisioning and aircraft servicing to accomplish on-time performancePrepare dispatch release forms and collect weather report from OTIS for the CrewArrange for fueling of aircraft as requiredPrepare weight and balance formsAdvise Dispatch, FLIFO and Stations of flight departures/arrivalsClose out flight; file and maintain accurate flight papersCoordinate special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaningOperate boarding bridge, coordinates boarding and deplaning of CustomersWork with Gate Agents in expediting the check in process, collect boarding passes and/or electronic boarding data, and verify boarding countsHandle Station AMS and radio communications trafficPrepare dispatch release forms and collect weather reports from informational system for Crewmembers and keeps all Station Team Members appraised on flight and weather information.Responsible for ground security and assuring operations follow security proceduresMultitasking is a must as many flights come in back to back with no time for a break. Being able to think quickly and move on from one flight to the next in a high pace environment
  • Sidetrack The Video Bar
    Night Manager
    Sidetrack The Video Bar Feb 2010 - Aug 2016
    Greater Chicago Area
    Assisting the General Manager in the effective running of a multi-million dollar bar, ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism while achieving profitability in-line with budgetBeing an effective communicator with guests and staff at all levels of the venueMonitoring, anticipating and reacting appropriately to customer needs to ensure maximum guest satisfactionCompiling required reportsTaking prompt action to resolve complaints according to company policyBuilding positive relationships with guests to ensure customer satisfactionEnsuring high standards of cleanliness are maintained throughout the establishmentCoaching individual team members to develop their skills and maximize performanceGiving clear direction and guidelines to team members Assisting in the resolution of performance problems as necessaryDelegating and managing the effective distribution of a given workloadCommunicating effectively through various methods such as regular briefings/meetings and individual discussions Sharing ideas and problems with the team and encouraging their input in helping make decisions where possibleUndertaking any other duties as and when required by senior managementEnsuring that all staff are TIPS certified
  • Sidetrack The Video Bar
    Security
    Sidetrack The Video Bar Mar 2008 - Feb 2010
    Greater Chicago Area
    Ensuring that everyone who enters the premises is over the age of 21 Providing a safe environment, ensuring the safety of all of the patrons Conflict resolution
  • Hydrate
    Security
    Hydrate Dec 2006 - Mar 2008
    Greater Chicago Area
    Ensuring that everyone who enters the premises is over the age of 21 Providing a safe environment, ensuring the safety of all of the patrons Conflict resolution
  • Spa Winghaven
    Spa Coordinator
    Spa Winghaven Aug 2004 - Sep 2006
    O'Fallon, Missouri, United States
    Effectively manage day to day operations Maintain high level of customer service and client relationships Marketing Constructively schedule appointments to maximize work time and profitability Training and orientation of new associates Overseeing a positive cash control Interact with vendors to work towards increased sales and a manageable inventory
  • The Green Door
    Spa Manager
    The Green Door Sep 2001 - Aug 2004
    Frontenac, Missouri
    Effectively manage day to day operations Maintain high level of customer service and client relationships Marketing Constructively schedule appointments to maximize work time and profitability Training and orientation of new associates Manage payroll and supervised a staff of 75 Overseeing a positive cash control Interact with vendors to work towards increased sales and a manageable inventory
  • The Face And The Body Day Spa
    Assistant Manager
    The Face And The Body Day Spa Aug 1998 - Sep 2001
    Greater St. Louis Area
    Effectively manage day to day operations Maintain high level of customer service and client relationships Marketing Constructively schedule appointments to maximize work time and profitability Training and orientation of new associates Manage payroll and supervised a staff of 75 Overseeing a positive cash control Interact with vendors to work towards increased sales and a manageable inventory
  • Wal-Mart
    Cashier
    Wal-Mart Jun 1995 - Aug 1998
    Collinsville, Il
    I worked in just about every department over my 3 years working at Wal-Mart.

James Kays Skills

Event Planning Customer Satisfaction Customer Service Event Management Management Event Production Leadership Social Media Team Building Food And Beverage Operations Management Public Relations Customer Service Management Customer Engagement Fundraising Nonprofits Microsoft Office Training Non Profit Volunteering Nonprofit Organizations Organizational Development Retail Public Speaking Nonprofit Management Microsoft Word Microsoft Outlook Bartending Credit Card Transaction Processing Sales Compassion Non Profit Leadership Facebook Quality Management Teamwork Troubleshooting Employee Loyalty Microsoft Excel Teaching Youtube

James Kays Education Details

  • Granite City High School
    Granite City High School
    General Studies

Frequently Asked Questions about James Kays

What company does James Kays work for?

James Kays works for Advanced Nursing Services Of St. Louis

What is James Kays's role at the current company?

James Kays's current role is Home Care Provider.

What is James Kays's email address?

James Kays's email address is ja****@****est.com

What schools did James Kays attend?

James Kays attended Granite City High School.

What skills is James Kays known for?

James Kays has skills like Event Planning, Customer Satisfaction, Customer Service, Event Management, Management, Event Production, Leadership, Social Media, Team Building, Food And Beverage, Operations Management, Public Relations.

Who are James Kays's colleagues?

James Kays's colleagues are Richard Swinney, Jessica Potavin, Erik Irvin-Williams, Katy Russell, Sabrina Andrews, Nigel Ashton, Michael Small.

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