James Kidd Email & Phone Number

New Zealand

London, England, United Kingdom

Responsible for the commercial relationship held with top tier Enterprise AccountsActing as the “voice of the client” by interpreting the clients business plans and strategic intent and communicating that within DaisyDeveloping and implementing an annual Account Plan ensuring targets are met through leading the Daisy cross-functional stakeholders to provide the best knowledge, expertise and experience to the clientManagement of partnership contract obligationsEnsuring the client engagement and experience across the year results in achieving or exceeding client satisfaction net promoter scores (NPS)Identifying new business opportunities, revenue generating ideas and utilisation of Daisy's capabilities to grow our business with the clientLead the delivery of projects which ensure profitable business for Daisy and the clientResponsible for the client executive engagement model to establish and maintain positive and constructive relationships with key client contacts at all levels throughout the clients organisationFacilitate and direct internal Daisy support areas in response to specific client requests and ensure the delivery of risk, marketing, product, operations and innovation supportCo-ordinated and presented regular business and industry updates to the client delivering thought leadership and global best practicesDeliver thought leadership across the IT Managed Services portfolio and the wider Daisy ecosystem including industry trends to educate our clients and present opportunities aligned to their business strategy

London, United Kingdom

Providing IT Solutions to businesses from Device to Data Centre Alternative Networks is a leading provider of IT solutions to UK businesses from device to datacentre, with an expansive scope of products and managed services spanning cloud computing, virtualisation, managed hosting, fixed-line voice, mobile and secure networks infrastructure. Our business outcome focussed proposition is driven by solutions designed with our customers, supported by visibility and control and a commitment to end to end accountability.Alternative was established in 1994, and has grown both organically and through strategic acquisitions of businesses, each identified to successfully meet the needs of a rapidly developing market and an increasingly demanding and discerning customer environment. Our vision is to become the leading IT managed services provider for UK businesses.

London, United Kingdom

Virgin Business Services. Part of initial team of six set up to explore Virgin Mobiles desire to move into the fixed line/mobile B2B market. Small start up/ precursor to Virgin Mobiles ultimate decision to merge with NTL to form Virgin Media.