James Killian Email & Phone Number

New York, United States

Provided exceptional customer service to active duty and retired military members regarding their Tricare health insurance needs. Certified in referrals, claims processing, consistently meeting daily metrics. Demonstrates reliability by maintaining perfect attendance and efficiently handling high call volumes with minimal supervision.

Successfully managed and resolved customer inquiries, consistently delivering prompt and satisfactory resolutions to sustain exceptional levels of customer satisfaction. Implemented streamlined and enhanced customer operations processes, resulting in a notable decrease in customer complaints and a significant increase in overall efficiency. Fostered.

Responded to a high volume of incoming calls, addressing customer inquiries and settling issues promptly and effectively. Assisted customers in navigating through complex processes, securing a positive customer experience and high satisfaction rates. Conducted thorough research to provide accurate and up-to-date information to customers, guaranteeing their.

Performed a wide range of building maintenance duties encompassing drywall repair, electrical troubleshooting, plumbing repairs, and other related tasks. Demonstrated expertise in carrying out diverse maintenance activities to guarantee optimal functionality and aesthetic appeal of facilities. Collaborated with team members to effectively address building.

Business Management & Administration

Aeronautical/Aerospace Engineering Technology/Technician