James Killian, Ph.D.

James Killian, Ph.D. Email and Phone Number

Founder @ The Customer-Driven Leader
California, United States
James Killian, Ph.D.'s Location
San Francisco Bay Area, United States, United States
James Killian, Ph.D.'s Contact Details
About James Killian, Ph.D.

Uniquely skilled I/O psychologist, consultant, manager and sales leader with expertise in bringing actionable insights to customers. Tech Innovator. Leader. Deal-maker. Record-Breaker.

James Killian, Ph.D.'s Current Company Details
The Customer-Driven Leader

The Customer-Driven Leader

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Founder
California, United States
Website:
instagram.com/the.customer.driven.leader
Employees:
1
James Killian, Ph.D. Work Experience Details
  • The Customer-Driven Leader
    Founder
    The Customer-Driven Leader
    California, United States
    View
  • Hsd Metrics
    Managing Director | Growth & Innovation
    Hsd Metrics Feb 2024 - Present
    Covington, Kentucky, Us
    • Led the growth and innovation strategy for HSD Metrics, focusing on providing premium solutions for employee listening programs.• Developed and implemented solutions such as candidate experience, onboarding, tech experience, and employee engagement.• Achieved a significant increase in customer satisfaction and retention through tailored services and affordable pricing.
    View
  • Michigan State University
    Professor Of Practice
    Michigan State University Feb 2023 - Present
    East Lansing, Mi, Us
    • Developed and implemented curriculum for the first Masters degree in Customer and Employee Experience Management in North America.• Collaborated with industry experts to create relevant and practical coursework for working professionals.• Led student engagement initiatives to enhance learning outcomes and networking opportunities.
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  • Harvard Business Review
    Advisory Council Member
    Harvard Business Review Aug 2024 - Present
    Brighton, Ma, Us
    View
  • Qualtrics
    Principal | Ex Solution Strategy & Global Head Of Candidate Experience Solutions
    Qualtrics Oct 2018 - Feb 2024
    Provo, Ut And Seattle, Wa, Us
    Delivered unprecedented growth, ramping up the former IBM Kenexa IP. Built out a global team of 30 EXM experts poised for hyper-growth. In just 5 years, our team drove growth in the install base over 15x with 10x revenue and improved renewal rates 88%. Our business unit had the most growth of any core business at Qualtrics. During my time, I had the privilege of seeing the acquisition by SAP, the subsequent spin-out, taking Qualtrics public and seeing its acquisition by Silver Lake Capital.
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  • Ibm
    Worldwide Leader | Talent Engagement & Assessment Offering (Acquired By Qualtrics)
    Ibm Mar 2017 - Sep 2018
    Armonk, New York, Ny, Us
    • Led global talent engagement and assessment initiatives, pioneering the integration of A.I. in talent strategies.• Oversaw the successful divestiture of IP to Qualtrics, resulting in a seamless transition and acquisition.• Invited to join Qualtrics as a founding member of the EX practice, building a team of experts in the San Francisco Bay Area.
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  • Ibm
    North American Brand Leader | Kenexa Talent Analytics
    Ibm Jul 2016 - Mar 2017
    Armonk, New York, Ny, Us
    North American Leader - combining the power of A.I. with human insight, behavioral sciences, and workforce solutions to do more meaningful and valuable work that improves business.
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  • Ibm
    Principal, Western Region - Enterprise Talent Solutions
    Ibm Apr 2015 - Jun 2016
    Armonk, New York, Ny, Us
    Designing HR solutions that address competency, assessment, workforce readiness, Talent Analytics, and integrated talent management solutions.
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  • Findly (Acquired By Symphony Talent)
    Vice President
    Findly (Acquired By Symphony Talent) 2013 - 2015
    San Francisco, Ca, Us
    Turnaround assignment for long-suffering acquired business unit in Bay Area Startup/Startover with $2B in backing. Built out enterprise sales team. Revitalized focus on channel partner business. Developed sales enablement go-to-market protocols. Exceeded financial targets, in preparation for acquisition.
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  • Chally
    Vice President | Research & Advisory Services (Acquired By Sparkhire)
    Chally Jun 2010 - Dec 2013
    Dayton, Oh, Us
    Equity position as company officer for strategy around professional services. Lead team of I/O Psychologists on employee selection and development projects, professional development programs. Acquired by Growthplay, Tenoaks Capital and Sparkhire for multiples
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  • Chally
    Senior Technical Consultant
    Chally Mar 2009 - Jun 2010
    Dayton, Oh, Us
    Leading focus groups, conducting client research, pre-sales activities and client devliery
    View
  • Hogan Assessment Systems
    Director
    Hogan Assessment Systems 2008 - 2009
    Tulsa, Ok, Us
    Designing, developing and implementing systems and processes to improve the quality of candidates for our clients. Managing a team of five direct reports, I led the development of selection, onboarding, development and team-based solutions for a broad range of industries.
    View
  • Hogan Assessment Systems
    Consultant
    Hogan Assessment Systems 2006 - 2008
    Tulsa, Ok, Us
    View
  • Cwh Management Solutions (Acquired By I/O Solutions)
    Consultant
    Cwh Management Solutions (Acquired By I/O Solutions) 2003 - 2006
    Designed and delivered customized testing and assessment solutions, training and provided legal and litigation support within public safety professions at the City, County, State and Federal levels.

James Killian, Ph.D. Skills

Talent Management Leadership Development Performance Management Leadership Strategy Consulting Succession Planning Management Consulting Management Training Sales Human Resources Organizational Development Team Management Business Development Assessment Tools Psychological Assessment Job Analysis Team Building Strategic Planning Coaching Crm 360 Feedback Psychometrics Talent Acquisition Organizational Effectiveness Change Management Executive Coaching Onboarding Organizational Diagnosis Personnel Management Career Development Workforce Planning Executive Development Employee Engagement Executive Management Sales Presentations Organizational Design Culture Change Program Management Hr Consulting Executive Search Sourcing Human Capital Talent Developer Consultative Selling Customer Relationship Management

James Killian, Ph.D. Education Details

  • Texas A&M University
    Texas A&M University
    Psychology
  • The University Of Tulsa
    The University Of Tulsa
    Industrial And Organizational Psychology

Frequently Asked Questions about James Killian, Ph.D.

What company does James Killian, Ph.D. work for?

James Killian, Ph.D. works for The Customer-Driven Leader

What is James Killian, Ph.D.'s role at the current company?

James Killian, Ph.D.'s current role is Founder.

What is James Killian, Ph.D.'s email address?

James Killian, Ph.D.'s email address is ja****@****ail.com

What is James Killian, Ph.D.'s direct phone number?

James Killian, Ph.D.'s direct phone number is +191874*****

What schools did James Killian, Ph.D. attend?

James Killian, Ph.D. attended Texas A&m University, The University Of Tulsa.

What are some of James Killian, Ph.D.'s interests?

James Killian, Ph.D. has interest in Animal Welfare, Children, Health.

What skills is James Killian, Ph.D. known for?

James Killian, Ph.D. has skills like Talent Management, Leadership Development, Performance Management, Leadership, Strategy, Consulting, Succession Planning, Management Consulting, Management, Training, Sales, Human Resources.

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