James Higgins Email & Phone Number

I design and implement software and firmware reliably connecting software applications and embedded devices using wired and wireless network technologies.I have more than 20 years of experience solving tough problems in high pressure situations, while comfortably crossing multiple stacks, including application software, embedded systems, and ISM band wireless and IP protocols.www.supurloop.com

* Raised seed capital in excess of $750k and implemented a service-oriented architecture (SOA) solution that solved complex, distributed communication problems associated with advanced metering, demand response, and energy efficiency programs targeted at light commercial and residential customers; resulted in a successful qualification for a public utilities commission (PUC) approved pilot anticipated to generate product and service revenues approaching $1M.* Defined, validated, and implemented a new product strategy for an innovative vertical solution for proactive fault and efficiency monitoring of commercial heating and cooling (HVAC/R) systems for property managers and mechanical contractors; the solution unites technologies such as low power wireless networks, cellular IP backhauls, and scalable software services, which provide real-time data analysis, alarm notifications, and a client web portal.* Developed and licensed an industrial-grade, battery-powered ZigBee wireless router to a leading meter manufacturer with a 10 year life, proprietary gas and electric meter compatibility, and anti-tampering safeguards; initially projected to produce license revenue greater than $500k* Participated in the Smart Energy Profile 1.0 and 1.1 specification process culminating in a certified product and "Golden Unit" reference implementation, which was built on top of a real-time embedded Linux distribution, and sold to leading meter, automotive, and appliance manufacturers; generated direct and derivative product and service revenues exceeding $300k.* Provided expert, low power wireless firmware consulting services to several repeat clients; funding the on-going development and sales of the company's energy management solutions.* Established credibility and name recognition in the utility industry by specializing in wireless, Internet-enabled solutions for underserved segments, and by significantly contributing to key ZigBee specifications.

Rueil-Malmaison, Île-De-France, Fr

* Established, mentored, and managed a multidisciplinary team of engineers enabling the 10x growth of network management platform sales from 25k to 250k units per year while simultaneously increasing per unit profitability.* Coordinated projects across multiple worldwide sites in the US, Ireland, and India maximizing the reusability of core firmware assets and improving implementation quality; lowered engineering costs and reduced technical support issues for a $40M business unit. * Communicated effectively with both technical and non-technical audiences and was a go-to resource that could methodically analyze and effectively solve challenging internal and external customer problems; resulted in reduced expenses, increased revenue, and delighted customers.* Received development award for successful project leadership of the 3rd generation network management platform, which incorporated an ASIC that significantly optimized material costs and allowed new firmware functionality that would meet customer requirements ahead of competitors.* Led firmware development of 2nd generation network management platform, which protected the company's core revenue stream by enabling significant differentiation from competitors within the enterprise IT and datacenter markets.* Released a web-enabled, category-defining power control product, which was one of the earliest browser accessible, embedded devices sold into the enterprise IT market; established a strong selling position and a highly profitable product line.

Developed a Windows GUI application that interfaced to a tensile tester. Presented demos to client and incorporated feedback.