• Work closely with the other members of the senior management team to oversee business operations.• Assist with quarterly and annual strategic planning of the business.• Oversee operations, cash flow and human resources.• Provide workplace guidance and training on workplace policies, company culture, changes, and more.• Oversee customer satisfaction and how that impacts our customer service channels and operations.• Take on comprehensive goals and develop strategic operational plans to execute against those KPIs.• Align the vision of the business with other executives.• Assist with special projects and initiatives.• Coordinate quarterly presentations with the stakeholders, board members, and shareholders.• Oversee Technology stack and align with business objectives.• Manage technology staff.• Maintain strategic vision and tactical solutions.

• Thought leader, Visionary problem solver, Experienced and Wise.• Lead discussions on technology road map and align with strategic objectives of the company.• Manage partner ecosystems and verticals.• Lead change, drive productivity and manage the execution and deliver with excellence.• Implement and enforce governance and guiding principles for department. • Oversee Infosec management.• Provide leadership of the support, engineering, server admin, datacenter, networking, and infrastructure teams. • Defines goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable processes and/or services.• Continuous process improvement.• Drive resolution of identified gaps and deficiencies in new and existing processes, services, and service portfolios.• Negotiate contracts and SOW’s for infrastructure technology and oversee the development and management of vendor relationships.• Capital and expense budget management, analysis, preparation, and tracking.• Large scale Project & Program management.• Provide regular updates to stakeholders and executives through reporting and presentations. • Disaster Recovery – Coordinate with risk, facilities, legal and other stakeholders to maintain business continuity. Execute regular DR exercises.• Responsible for incident management and change management.• Oversee code deployment, defect tracking and remediation.• Responsible for PCI level 2 and SOX compliance.• Provide guidance and develop governance to Align IT strategy with corporate goals and objectives.• Hire, train, coach, counsel, and evaluate performance of direct reports.• Accountable for infrastructure and operational processes across multiple datacenters and cloud presence. • Oversees the development and delivery of user training and reference materials.• AGILE Model® Leadership Executive.• Succession planning

Responsible for being objective in deciding how to best serve the Rollins Family of Brands in achieving the Company’s business objectives. For being a role model and setting good examples for employees and mentoring their growth with the company.• Provide direct management of Application Support, Infrastructure (virtualization, compute & storage) teams holding individual contributors accountable for policy, deadlines, and commitments.• Manage projects and drive to completion on time and budget. • Direct daily activities and coordinate work among teams.• Provide communication and coordination with other teams, the business and outside vendors. • Maintain inventory, maintenance, and ROI – Asset management.• Manage relationships with 3rd party vendors and suppliers.• Hire, train, coach, counsel, and evaluate performance of staff.• Continuous process improvement.

• Contracted to outsource the Chick-Fil-A data center.• Technical and lifecycle project manager.• Identified gaps, negotiated solutions, managed resolutions.• Liaison with CFA executives.• Migrated 2000+ servers including 8 SQL clusters• Completed 3 months early.

• Full scale support of 6th largest private school system in Georgia.• Responsible for entire portfolio of IT from helpdesk to datacenter to solution delivery. • Implemented and supported Blackbaud financial management system• Implement campus wide Juniper Networks wireless solution.

Credits: Blue Collar Comedy #1in Phoenix, Live from Lincoln Center, Blue Collar Comedy #2 in Denver, Rascal Flatts in Atlanta , CMT Outlaws, NFL Kickoff from Jacksonville with Jessica Simpson, CMT Crossroads, Jeff Foxworthy Atlanta, Eagle's Landing FBC, Steven Covey Morehouse College, Atlanta Braves Turner Field, 1998 Olympics

Moved Crawford Communications (a satellite uplink and post production house )to a new facility. Disassembled and reassembled audio, video, and RF systems without interruption to service.

Engineer, Design, Develop, install, test and operate all manner of broadcast, audio and video systems in Turner Studio's new facility- Downtown Atlanta

Rack builds, interconnect, test and troubleshoot venue broadcast systems for the 1998 Winter Olympics. Re-coil interconnects, securely pack, crate and prepare rack units for shipment to Japan.