• Coordinate interdepartmental and customer teams to ensure successful implementation of system deployments on time and under budget • Collaborate with cross functional and customer teams to identify strategic project goals and execute effective and efficient business plans to meet those goals• Led the implementation of BD’s largest cloud-based software MS Azure-authenticated solution project to date with a strategic national healthcare provider with an on-time completion of this $11M project• Currently leading implementations throughout two national healthcare accounts and multiple regional accounts exceeding $90M• Leverage past SME experience with two anchor products/systems as implementation project manager and account team leader • Orchestrate server migration projects for anchor product installations and software solutions providing zero downtime and reducing risk for project implementation overall. • Orchestrate and develop strategic plans to integrate equipment and software solutions into new hospital acquisitions using improved project efficiencies• Lead cross-functional team to develop more efficient project processes, reducing resource demands by >10%• Deliver resource need estimates and effectively pair scheduled project tasks with the internal resource team• Develop strong customer relations and rapport with key customer stakeholders and BDM’s• Forecast project revenue estimates and report associated project risks or updates• Navigate resource, supply, and pandemic-related obstacles to delivery timely project outcomes• Consult internally with SME’s from other products or solutions on timelines and customer outcomes• Led company’s largest medical device renaming project for over 1,900 units including process development, engaging SME’s across multiple product lines, creation of timeline, and completed in record time.

• Provided consultative guidance for the implementation of automated I.V. software and hardware system• Engaged with customers to adopt workflows that are in-line with industry standards and system structure and functionality• Partnered with education team on development and editing of education materials, courses, and job aids for internal and external education needs regarding new applications• Served as business unit SME in working with research and development team on cloud-based HealthSight applications across multiple anchor product platforms• Ran validation tests for dry runs of future product releases and provide product improvement feedback• Advised Consultative Practice Initiative team to help guide the development of consultative practices across multiple anchor product lines• Collaborated with National Upgrade Team and customers participating in limited release upgrades of product software and serve as consultant through the upgrade process• Developed team project timeline schedule to assist management with resource scheduling

• Orchestrated product related presentations on medication dispensing systems to a variety of healthcare facilities and systems, public, private, and governmental• Delivered consultative guidance for implementation projects for a complex national IDN to reach standardized instruction and systematic approach to completing system conversions• Developed new national project processes and guides to aid local and national resources, both customer and internal• Led project management team with the newly revised approach to converting hospitals to new medication dispensing system with efficient plans that saw significant reduction in implementation times• Followed company project plans and processes while meeting or exceeding established project timelines• Collaborated with customer to complete review of formulary and policies and procedures related to dispensing systems• Collaborated with clinical and technical team to complete validation testing encompassing ADT, billing, and various pharmacy information systems• Performed clinical user and anesthesia training on medication dispensing system and server operations• Validated host systems for conversions with customer and internal resources• Served on multiple grass-roots internal teams to improve multiple company pain points such as implementation process improvement, customer learning portal experience and workflow, onboarding tools for new dispensing resourcesProvide examples of best practices to achieve project goals for customer when necessaryGuide project processes with project management team from pre-sales through completion of installation of medication device systemsWork with customer to complete review of formulary and policies and procedures related to dispensing systemsWork with clinical and technical team to complete validation testing encompassing ADT, billing,and various pharmacy information systemsPerform medical team training on medication dispensing system and server operations

• Audited over 200 student academic paths and revised course offerings to facilitate quickest completion of degree requirements, saving the campus thousand of dollars• Directed affairs for Pharmacy Technician, Medical Insurance Billing and Coding, Health Care Administration degree and non-degree programs, and Medical Assisting degree program• Supervised 9 full-time and adjunct instructors• Trained new faculty on strategic instructional models including soft skills and emotional I.Q.• Stream-lined course registration process for Academics Department, trained others to use this method, saving many labor hours for all• Created program audit spreadsheet to improve processes and turn-around times for student degree audits, giving campus and corporate contacts accurate graduation estimates• Created classroom and laboratory didactic curriculum that meets ASHP accreditation standards• Led Pharmacy Technician program through a successful evaluation by ASHP evaluators for both degree and certificate programs• Achieved strategic campus growth goals by launching Medical Insurance Billing and Coding and Pharmacy Technician diploma programs• Screened potential faculty applicants and made hiring decisions• Maintained regulatory standards for proprietary education, both national and profession accreditation requirements• Formed Program Advisory Committees and hold biannual meetings to improve program offerings and spearhead industry changes by implementing new curriculum• Fostered new relationships with externship sites and perform site evaluations• Advised local program directors with meeting ASHP standards