Experience Invest is a London-based property specialist and a leading supplier of high-performing UK investment opportunities.  Established the Investor Services function supporting offices in the UK, Hong Kong and Canada Defined and operationalised customer engagement model and internal rules of engagement for the investor services function Deliver property development progress, analytics and financials to support senior management’s decision making Responsible for providing client feedback reports to the sales team and business leadership team Manage relationships with Construction Directors across multiple development firms informing them of development progress and alerting them to potential issues Advising development firms on their best route forward in raising additional funds from investors while harnessing further financial security for our clients Undertake dispute resolution between developers and investors

(Started as Delegate Sales Exec and promoted to Head of Team in June 2011) B2B Telesales Held the highest delegate sales rate for 13 consecutive months Managed a team of Delegate Sales Executives, set KPI’s, tracked performance, designed development plans and was involved in various Change Management initiatives

 Responsible for all operational and logistical aspects of corporate events  Sourced, negotiated and secured new contracts with suppliers  Worked within tight budgets to ensure maximum profit  Primary contact for all event Stakeholders including celebrities  Managed and conducted all teams on site Collated and signed off all event collateral

On an two month contract I assisted with organising events for members of the Chamber, and on high profile events such as for the President of Ecuador.

Responsible for selling and liaising with delegates from Fortune 500 companies. Managed the Delegate Acquisition team onsite in Montreux, Monte-Carlo and Dubai, responsible for all delegates at the Summits from arrival to departure.