James Lowe Email & Phone Number

• Manage the top 1% of the company’s key accounts and the entire sales cycle of high-end merchandise valued at over $50K, successfully exceeding all goals. • Drive sustainable customer relationships by probing, identifying, and understanding client needs, and resolving any issues. • Train and mentor new hires to empower employees and achieve organizational goals. • Partner with the company trainer to develop new strategics to drive productivity and team success as well as customer retention and loyalty.• Collaborate with distributer partners to enable efficient and timely business operations.

• Strategically led, managed, and drove customer satisfaction, business development and growth.• Saved over $6 million in revenue for the High Value Retention Program as the top performer.• Trained 150 employees on effective account management methods as the As Program Training Manager, by developing a new innovative, company-wide procedure to service and retain customers. • Drove customer relations and productivity as the lead training advisor to program executives.• Reduced company risk by identifying potential fraud within the company; appointed lead investigator to pinpoint exposure.

Pentaon City, Virginia

• Awarded the Sleep Number District Lead Salesperson of the Month multiple times for consistently leading store sales by aligning products with needs and providing expert guidance.• Led the Pentagon City store with over $550,000 in sales.• Contributed to total store success by training and mentoring teammates, including new hires.• Provided customers with expert advise and guidance on all products.• Efficiently presented and processed financing options by effectively communicating with customers, accurately processing transactions, and resolving any issues.

Woodbridge, Virginia

• Managed a variety of office functions to enable business operations and complete projects.• Scheduled, planned, and assigned work assignments to optimize resources and drive productivity.• Tracked, ordered, and maintained supply inventory to satisfy project needs while controlling costs.

Woodbridge, Virginia

• Trained expert in home theater, television, and audio systems. • Developed, tailored, and communicated requirements for complicated audio visual systems. • Routinely led the audio and television section in sales. • Built the state-of-the-art Samsung display which included over 25 televisions and audio displays.