James Loyd

James Loyd Email and Phone Number

Edward Jones Financial Advisor @ Edward Jones
st. louis, missouri, united states
James Loyd's Location
San Antonio, Texas, United States, United States
James Loyd's Contact Details

James Loyd work email

James Loyd personal email

n/a
About James Loyd

My primary focus is working with Entrepreneurs / Business owners. In particular, small businesses such as in the Trades (HVAC, Flooring, etc) and also the Automotive Industry. I've spent years learning what Entrepreneurs / Business owners need, from a financial perspective, and how to help them organize and prioritize their financial picture and goals. Some common problems most Entrepreneurs / Business owner's encounter:• Fluctuating monthly income • Disorganized finances• Hefty tax billsIf any of these things resonate with you, we need to talk!As a Entrepreneurs / Business owner, sometimes you feel like you're on an island. But you're not alone! Over the years, I've built a network of professionals with whom I consult to make sure my clients' needs are met. From CPAs who work with Entrepreneurs / Business owners across the country, to estate and business attorneys who understand and are experts in the industry, you can count on me to have your back and work with you and your professional team personally, to make sure your bases are covered. I enjoy working with Entrepreneurs / Business owners because they are passionate, generous and kind. Their beautiful, right-brains are usually always creating, which leaves little to no time (or desire!) to work on budgeting, saving, investing, and planning for their future. I've developed such a deep respect for this group of people, that I've made it a crusade to help them live their dreams now and provide for their future selves down the road.I serve each client individually, always keeping their best interest as my top priority. And because every client and family is unique, I have an established process to help them create realistic goals and implement personalized strategies to accomplish those goals. By partnering together and remaining accountable to each other, we stay on track through all stages of your business growth and your life./*********/For instructions to opt out of Edward Jones commercial messaging and other important disclosures, see www.edwardjones.com/disclosures/social-media.

James Loyd's Current Company Details
Edward Jones

Edward Jones

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Edward Jones Financial Advisor
st. louis, missouri, united states
Website:
edwardjones.com
Employees:
35357
James Loyd Work Experience Details
  • Edward Jones
    Edward Jones Associate
    Edward Jones Jun 2022 - Present
    San Antonio, Texas, United States
  • Byrider
    Director Of Collections
    Byrider Jun 2017 - Sep 2021
    San Antonio, Tx
    I took the knowledge obtained at Byrider Corporate and moved to a struggling franchise. In 2017 the franchise made a profit of $550K, 2018 profits improved to $2.2 million, 2019 profits improved to $2.7 Million, and 2020 profits were $3.3 million. The changes I made in the Collections Department, that improved charge off, were the main reasons for the improvement. The changes that I made to get this improvement: New Training in Customer Service, Restructured the incentive plans so the Company and employees plans aligned, holding poor performers accountable which resulted in their improvement or termination. With reduced charge off the portfolio increased from $35 million in July of 2017 to $42.5 million today. This improved the Interest income and Discount for the company. Since it is a Franchise with only three stores, I had to have my hands in everything including: Bankruptcy, Outside Agency Management, Insurance Claims, MIS, Collections Strategies, Employee Training, hiring and Performance Evaluations.
  • Jd Byrider
    Regional Collection Manager
    Jd Byrider Jul 2013 - Jun 2017
    Carmel, In
    Drive the daily operations of my region through the local stores located in TN, PA, IN, GA and OH and through my direct reports in IN. In TN, PA, IN, GA and OH, I work with the local managers in the Sales Department to maximize sales, the Credit Department to control risk, and in the Service Department to provide the best customer experience. In IN, I work with the other Regionals to improve our call strategy, provide the best training, decide staffing needs, and create the best work environment to create great morale and maximize profits. I coach Collection Managers to get the most from each of their 8-10 direct reports. I accomplish this by coaching them on a daily basis. This would include reviewing accounts, doing side by sides, training, monitoring, praising them in public, handling upset customers, finding new ways to motivate my staff and administering Coaching/Corrective Action forms. Also, terminating and hiring new employees as needed.
  • Jd Byrider
    Collection Manager
    Jd Byrider Nov 2006 - Jul 2013
    Coach my Account Reps to get as many of their customers to finish the program as possible. I accomplish this by coaching them on a daily basis. This would include reviewing accounts, doing side by sides, training, monitoring, praising them in public, dealing with upset customers, closing calls, finding new ways to motivate my staff and administering Coaching/Corrective Action forms. Also, terminating and hiring new employees as needed.
  • Sallie Mae
    Unit Supervisor
    Sallie Mae Jul 2001 - Oct 2006
    Coached three team supervisors to take all the actions that I take in my current position with JD Byrider. I was also given the challenge of taking on a new and very competitive client (New York Higher Education). We were in competition with three other agencies and the amount of placements we received each month was directly related to our performance against the other Collection Agencies.
  • Citicorp Credit Services
    Collections
    Citicorp Credit Services 1991 - 1997

James Loyd Skills

Training Coaching Team Building Management Credit Customer Retention Leadership Call Centers Customer Satisfaction Process Improvement Operations Management Customer Service Finance Sales Management Sales Forecasting Hiring Employees Progressive Discipline Profit Team Leadership Sales Process Account Management Business Process Improvement Employee Relations Income Statement Employee Training Loans Performance Management Leadership Development P&l Strategic Planning Negotiation Administration Banking Risk Management

James Loyd Education Details

Frequently Asked Questions about James Loyd

What company does James Loyd work for?

James Loyd works for Edward Jones

What is James Loyd's role at the current company?

James Loyd's current role is Edward Jones Financial Advisor.

What is James Loyd's email address?

James Loyd's email address is ja****@****nes.com

What schools did James Loyd attend?

James Loyd attended Heidelberg College.

What skills is James Loyd known for?

James Loyd has skills like Training, Coaching, Team Building, Management, Credit, Customer Retention, Leadership, Call Centers, Customer Satisfaction, Process Improvement, Operations Management, Customer Service.

Who are James Loyd's colleagues?

James Loyd's colleagues are Bobbi Randall, Tabitha Schaible, Tricia Vossenkemper, Janelle Collazo, Wess Winn, Kyle Reid, Susan Egeness.

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