James Lye Email & Phone Number

Swindon, Gb

Bristol, United Kingdom

From our humble beginnings as a pioneer of education technology in 1973, to the go-to partner of choice for thousands of schools across the UK today, our core vision has endured.Helping teachers to teach and learners to learn.We achieve this through the design and supply of the essential technology ‘building blocks’ involved in running a school, with all the support and expertise to go with it. We strive every day to make school life easier and more rewarding through technology solutions that make the best possible impact on educational opportunities.

Bath, United Kingdom

Ashwicke Hall School Bath UK is part of the global SABIS Network of schools. SABIS has 130 years of education history, operating in over 16 countries on four continents. SABIS is at the forefront of hi-tech teaching technology, investing in state-of-the-art research and development to design effective teaching methods and materials that help every student achieve their full potentialResponsibilities Install and configure appropriate software and functions according to specification Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Manage Active Directory Users, Computers and Groups Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their workPerform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)Maintain records/logs of repairs and fixes and maintenance scheduleIdentify computer or network equipment shortages and place ordersEnsure digital databases and archives are protected from security breaches and data lossesMonitor database performance, implement changes and apply new patches and versions when required

Chipping Sodbury, Bristol

Hanson UK is part of the Heidelberg Cement Group, which has leading global positions in aggregates, cement and concrete. Hanson UK operates around 300 manufacturing sites and employ over 3,000 people. Responsibilities Upgrading of production sites to broadband and a DMVPN corporate solution. Providing complex and unique technical troubleshooting assistance to employees across UK business units. Testing and fixing faulty IT equipment including mobile phones, laptops, desktops and printers Providing user support on the following platforms, Windows7/Mobile, Office 2003/2007/2010 versions for both thin client users and standard PCs.

Bath, Somerset

With King is a growing law firm with offices in 5 locations and with a user base of over 300 people. Responsibilities Secondary contact to all support queries coming in via the Withy King Helpdesk. Manage the IT FAQ system and intranet pages. Network administration, keeping Anti-Virus software up to date, ensure windows servers have appropriate updates applied & monitor server disc space.

Responsible for the maintenance, service and breakdown of all software and hardware that users access across a wide range of operating platforms.Provide second & third line support to over 500 personnel throughout the country. Office & mobile based.Assist with the development of the UK Intranet.Configuring and managing backup & restore procedures.Maintain and support a Blackberry Business Enterprise Server environment.Configuration and testing of any new hardware and software.Communicating with third party technical specialists.Responsible for SAP administration & authorization requests for the UK.Support users accessing a Citrix environment.