James Lynch Email and Phone Number

Lead the Supply Chain Planning team (10 individuals) which includes sub-teams on Fluid, Culture, Cheese & Table Spreads (C&TS) and Loblaw embedded supply chain analyst. Manage annual budget, set and track objectives and execute daily to balance demand and supply. Departmental functions are to develop consensus forecast with Sales, maintain SAP planning system, communicate demand requirements to Operations, understand and resolve potential supply constraints and lead the Sales & Operations Planning processDeveloped tools to monitor inventory destruction risk and provide early detectionDepartment KPI’s include downgrade/destruction ($5.51m in 2010 to $2.37m in 2012 – 57% reduction), case fill rate (2013 YTD: Fluid – 99.3%, Culture – 98.7%, C&TS – 99.5%) and forecast accuracy.

Lead development of annual long term production plan and chair monthly review of supply capacity as part of the S&OP process. Corporate HQ position required to influence decision making of planning personnel at 8 plantsDeveloped tools to continually monitor demand forecasts, inventory, and production schedule adherence and capacity. Evaluate changes in production schedules to maintain inventory at target levels Manage weekly supply plan to minimize inventory risk while hitting customer service targetsEvaluate demand/supply variability to refine SAP MRP planning parameters

Developed and piloted S&OP process. Chair operational and executive level meetings between Sales, Supply Planning and Manufacturing. Manage Demand Planning team (1 full time, 1 part time analyst).Created forecasting models for bread, rolls and bagels. Actively develop weekly forecasts, engage Sales for consensus, and participate in developing short and medium term supply/production plans

Responsible for Customer Supply Chain initiatives for Sony’s 3rd through 17th largest Customers in the United States. Position included leading 11-16 direct reports in 6 sales offices.Asset Planning responsibilities included collaborative forecasting process, analyzing Customer inventory and POS information, EDI issues, outbound distribution initiatives and performance tracking Manage the rollout of SAP APO demand planning book to account Sales teams. Participated with system design, development of collaborative forecasting process and trainingInitiate multiple process analysis and improvement projects for various Customers & product categories. Example - Consumer Media On-time Delivery Performance project resulting in on-time delivery increasing from approximately 40% to 80%

Develop process to collect Customer scorecard metrics. Used in variable compensation plan of SalesFull life cycle implementation of a web based performance metric reporting tool supported by a data warehouse. Implementation included definition of 28 metrics, assist IT in determining design for interfaces with 8 other systems, design user interface home screen and all drill down paths and functionality. Adopted as metrics reporting system for Sony Electronics of America.Lead a cross-functional team to design and implement a cross-docking process. Worked with Sony’s largest Customer, Sales, Business Planning, Logistics & Customer Service to design a process that would source product per aggregate order from Asia and then cross-dock domestically to hit delivery date. More than $400k saved in pilot and $1.5million in expansion. Awarded Asset Planning Top Prize and Logistics President’s award.

Supply Chain Management PracticeCPG – Food Products Manufacturing & Distribution IndustryPerformed preliminary diagnostic of order management, production scheduling, and inventory management processes at multiple sites for a major Canadian dairy company. Diagnostic activities included interviewing client staff, developing as-is process maps, and facilitating employee and senior management workshops to develop recommendations and future work plans. Subsequently analyzed an alternative production/distribution strategy for high volume SKU’s; provided IT tools to allow tracking of forecast accuracy, inventory shrinkage, and production schedule adherence; performed safety stock analysis to determine optimal inventory quantities for a desired service level; and lead a team to determine and initiate tracking of order fill rate.Modeled the complete distribution model for a Canadian paper and tissue company. A SKU level model was developed for current and future sales volumes to satisfy customer requirements (i.e. lead time, service level, etc). The model tested several supply chain configurations and determined their total supply chain cost per unit and physical infrastructure size requirements (i.e. warehouse, inventory).Lead a review of supply chain processes for the Canadian subsidiary of an international soup company. Performed detailed analysis in the areas of forecasting, procurement and production scheduling. Various modeling techniques were used to determine the gaps in forecasting ability compared to benchmarks and production run sizes and frequency compared to an EOQ standard.Performed a study to analyze the benefits of the direct-store-delivery (DSD) distribution model for a consumer products industry group. Study presented at multiple industry conferences.Worked closely with senior management of a diversified food products company to identify the economic benefits and build a business case for the implementation of an SAP/Manugistics system.