James Lytle Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida

• Strategic planning Lead for Strategies and Models (deposit, check, credit, loans, and new accounts), and Detection Operations.• Delivering between 20–40 projects both funded and unfunded on time and on budget year over year. Last year executed 34 projects not missing a single project implementation date or going over budget.• Negotiated vendor contracts for the fraud line of business, the most recent producing $11 million in direct expense savings over three years.• Delivered a digital strategy engine in 2024 that will help produce $13.5 million in benefits over a three-year run.

Jacksonville, Florida

• Led the day-to-day project management of key fraud initiatives for Detection Operations.• Helped organize strategic planning by collecting objectives, scope, high-level requirements and benefits from the line of business. Obtained technical sizing and determined the return on investment.• Led the fraud restriction project that helped reduce the impact on customers, while allowing for automation within bank systems, so that fraud strategies could better protect our customers. This drove down fraud restriction complaints by over 95%.

Jacksonville, Florida

• Led the day-to-day team operations of Account Takeover and Credit Card detection. Managing 12–15 associates' efforts.• Was part of the project team (as a Subject-Matter Expert) who helped implement fraud’s new detection platform.

Jacksonville, Florida

Create, monitor and execute loan modification agreements. Assisted with cost saving efforts, by re-envisioning a paperless Closing department. Restructured and off shored parts of the non-voice process. Created the training and conducted it off shore.

Collected on 60 days delinquent or more credit cards

Bachelor Of Science, Business Administration With A Focus In Finance, 4.0

Activities and Societies: Summa Cum Laude, math tutor, student council.

High School Diploma, General Studies