Senior IT Project Manager and line manager of a small team implementing and upgrading systems. Completed an end-to-end two year project that involved decommissioning an existing live order system and moving all functionality into Salesforce with zero customer outage.Daily managing third-parties, managing budgets, timelines, stakeholders and leading project teams.

Content and creative writing, video editing, creative media work. The pandemic was an entrepreneurial time!

Strategic delivery of end-to-end projects, running concurrently within a wider business transformation programme, involving IT, HR, finance and commercial business systems. Role includes the day to day management of a project team (business analysts, developers and SMEs) budgets, risks, issues and wider stakeholder engagement.Have also formulated an entire new governance framework for running IT projects within the business.Key responsibilities include:• Budget… Show more Strategic delivery of end-to-end projects, running concurrently within a wider business transformation programme, involving IT, HR, finance and commercial business systems. Role includes the day to day management of a project team (business analysts, developers and SMEs) budgets, risks, issues and wider stakeholder engagement.Have also formulated an entire new governance framework for running IT projects within the business.Key responsibilities include:• Budget management and resource allocation• Creation and maintenance of project plans, timetables and resource allocation• Driving the process and ensuring delivery to specification and milestone management• Reporting and updating on project progress to senior management and steering groups• Risk and issue management, communication and maintenance of all decisions• Managing testing and sign off of all software developments and project solutions• Formulating new project governance for changing project demands • Significant stakeholder management and change management Show less

Analysing, gathering and documenting business processes within various business transformation projects. Identifying improvements and solutions, to existing business problems. (Short job tenure due to promotion.)Key Responsibilities included:• Managing project deliverables in line with project plans• Working closely with stakeholders to ensure the project meets business needs• Documentation and analysis of current and future processes and… Show more Analysing, gathering and documenting business processes within various business transformation projects. Identifying improvements and solutions, to existing business problems. (Short job tenure due to promotion.)Key Responsibilities included:• Managing project deliverables in line with project plans• Working closely with stakeholders to ensure the project meets business needs• Documentation and analysis of current and future processes and systems• Identification and mapping of information needs• Defining requirements for reporting and interfacing Show less

Metrics, reporting and BI for whole businessProject management of implementation of HR and LMS systems.Project work included Fairsail HR system implementation, reporting and maintenanceImplementation of LMS and performance appraisal systems (Unicorn Skillsserve, AI Talent)Review and assessment of new HR systems inc. RFPs / ITT etc.Analytics and data work included:BI reporting on various HR system platforms, Cognos reportingQuarterly board reports and other… Show more Metrics, reporting and BI for whole businessProject management of implementation of HR and LMS systems.Project work included Fairsail HR system implementation, reporting and maintenanceImplementation of LMS and performance appraisal systems (Unicorn Skillsserve, AI Talent)Review and assessment of new HR systems inc. RFPs / ITT etc.Analytics and data work included:BI reporting on various HR system platforms, Cognos reportingQuarterly board reports and other KPI generationPay review cycle, metrics and platform creation and reward managementOther work included Sharepoint maintenance, administration and developmentTrialling QlikView and other dashboarding functionalitiesTraining, presenting and documentation of systems for business Show less

System implementation of HR self-service portal (ResourceLink), a recruitment system (Lumesse I-Grasp), and an appraisal systemReporting writing and dashboards on various platforms including Cognos ImpromptuTraining end users of a variety systems, including ResourceLink, LMS, CMS web editors and various other local databasesDocumentation, including config docs, user guides and online contentManaging IT hardware spendChange management and process re-engineering through… Show more System implementation of HR self-service portal (ResourceLink), a recruitment system (Lumesse I-Grasp), and an appraisal systemReporting writing and dashboards on various platforms including Cognos ImpromptuTraining end users of a variety systems, including ResourceLink, LMS, CMS web editors and various other local databasesDocumentation, including config docs, user guides and online contentManaging IT hardware spendChange management and process re-engineering through technological, streamlined solutionsFront line IT helpdesk duties Show less

System implementation of ResourceLink, data migration and cleansing and process re-engineering. System training. Reporting writing. Payroll administration.