James Carter Email & Phone Number

Accomplished Technology Leader specializing in Infrastructure Operations, Cybersecurity, and Cloud Computing, with over 25 years of experience driving high-performance teams and optimizing IT ecosystems. Known for delivering scalable, secure, and efficient IT solutions across diverse industries, I align infrastructure strategies with business objectives to foster growth, improve operational efficiency, and ensure regulatory compliance.Throughout my career, I have demonstrated expertise in IT service management (ITSM), disaster recovery (DR), NIST/PCI DSS compliance, Incident Problem and Change management and IT Infrastructure enabling smooth operations and risk mitigation. My leadership style emphasizes continuous improvement, talent development, and cross-functional collaboration, empowering teams to achieve measurable success and ensure seamless IT performance.I thrive in on-premises infrastructures, cloud migration, and endpoint management, leveraging tools like SCCM, Active Directory, and Office 365 to modernize and streamline processes. Known for budget management, strategic planning, and vendor negotiations, I ensure cost-effective solutions without compromising quality or security.Core Competencies:✅ Infrastructure Design & Operations✅ Cybersecurity & Regulatory Compliance (PCI DSS, NIST)✅ Cloud Computing & Modernization Strategies✅ Disaster Recovery & Business Continuity Planning✅ Team Leadership, Development & Talent Retention✅ Strategic Planning, Budget Management & Vendor Relations✅ IT Governance, Change Management & Policy ImplementationProfessional Journey:I’ve held senior leadership roles, including Sr. Director of Security & Infrastructure Operations at SageNet, where I successfully modernized IT systems, enhanced cybersecurity postures, and led PCI audits. My tenure also includes positions at Gateway Mortgage Group and Altegrity, where I directed multi-million-dollar technology budgets, managed global call centers, and led IT initiatives during corporate mergers and acquisitions.Veteran and Technology EnthusiastBeginning my career as an Aviation Electronics Technician in the U.S. Navy and a Gulf War veteran, I’ve transitioned into the IT industry with roles spanning equipment manufacturers, systems integrators, and call centers. My passion lies in leveraging technology to drive business transformation and ensure exceptional service delivery.

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  University Of Phoenix

  Bachelor Of Science Management