James N. Email and Phone Number

Developing and implementing scalable solutions for a multi-agent system and a modular data ingestion pipeline, streamlining deployment across diverse client ecosystems.- Collaborate on a cross-functional team to create AI-driven software solutions, focusing on document retrieval pipelines and generative model prompts to enhance user access to relevant information.- Contribute to the Agile process by actively participating in all Scrum ceremonies, including Daily Standups, Sprint Planning, Retrospectives, and Sprint Demos, while consistently delivering key features and enhancements on time.- Author comprehensive project documentation and video tutorials to support knowledge transfer and onboarding of new developers.- Enhance code stability and reliability by implementing automated unit tests in Python, leveraging tools such as PyTest.- Design and maintain GitHub Actions for CI/CD, automating workflows and improving development speed, while ensuring seamless integration and deployment.- Assist in the implementation of Retrieval-Augmented Generation (RAG) pipelines to enhanceLarge Language Model (LLM) communication.

Completing full-stack development workshops and capstone projects, applying hands-on experience with front-end and back-end technologies, including Python and Django, while gaining exposure to software development best practices and contributing to cross-functional team efforts.- Conduct in-depth analysis of network traffic and monitoring using Datadog, providing actionable insights for performance optimization.-Develop microservices architecture, experimenting with cloud tools such as Terraform and Kubeform to provision scalable infrastructure.- Evaluate and ensure web accessibility compliance using tools like IBM's Accessibility Toolkit and Deque’s Axe Tools, improving user inclusivity.- Practice clean coding principles, focusing on modularity, readability, and efficient design to improve code quality and maintainability.- Start and maintain a personal blog focused on sharing insights and reflections on my tech journey, refining my communication, writing, and time management skills through consistent content creation.

Designed and developed customized websites for small businesses, enhancing brand identity and increasing user engagement through responsive, SEO-optimized designs.- Utilized technologies such as HTML, CSS, JavaScript, WordPress, and Figma to create websites tailored to each client’s needs, improving overall online presence.- Provided SEO consulting and social media strategy guidance, helping clients boost online visibility, grow their audience, and increase conversions.

Contributed to the development and maintenance of a cutting-edge Business Process Management (BPM) SaaS product, translating client needs into scalable web applications and backend services.- Implemented custom ESLint rules to detect floating promises, reducing instances of unhandled promises that caused inconsistent test results, leading to a 12.5% reduction in developer time spent on debugging and troubleshooting.- Optimized app integration with AWS services (Cognito, Cloudwatch, IAM, Lambda, EC2, S3) to improve performance, scalability, and cloud infrastructure management.- Conducted peer code reviews, ensuring adherence to coding standards, and used CI/CD pipelines to streamline development processes.- Leveraged Terraform and Docker to provision cloud environments and containerize applications for consistent deployments.

Collaborated with clients and internal teams to ensure project alignment and timely delivery, driving improved customer satisfaction and retention.-Streamlined training processes by centralizing and updating standard operating procedures, reducing onboarding time for new hires by 25%.- Managed a portfolio of 50+ client accounts, including USC Athletics and AgFirst Farm Credit Bank, setting a company record for the most accounts handled by an individual while maintaining a high accuracy rate.

Led a marketing team to maintain brand consistency across multiple online platforms, ensuring a unified identity and messaging strategy.- Spearheaded the research and redesign of the company's website to be more modern and user-friendly, resulting in increased website traffic and improved user engagement metrics.- Managed marketing budgets, negotiating with media partners and creative directors to maximize campaign impact and optimize resource allocation.- Developed and executed innovative marketing strategies that resulted in a 15-20% increase in lead generation, directly contributing to business growth.

Designed and maintained the company's website using Adobe Creative Suite, HTML, CSS, JavaScript, and an in-house content management system, ensuring a visually appealing and user-friendly online presence.- Provided unique design content for special newspaper editions and online articles, enhancing the overall presentation and engagement of the website.- Received the Daily Newspaper Website award from the SC Associated Press in 2013 and 2014, recognizing the website's exceptional design and usability enhancements.

- Handled student computer hardware and software malfunctions, providing one-on-one customer service and remotely with TeamViewer.- Maintained all campus lab computers software and hardware with Deep Freeze.- Assisted in the deployment of physical networking devices and Ethernet cable.- Instructed students how to maintain and protect their computers with Malwarebytes and CCleaner.

- Prepared and Processed client design sheets for the production team.- Assisted the Lead Graphic Designer in Show Booth artwork and design.- Attended client discovery meetings gathering information on Client’s requirements.- Conceptualized and designed Show Booth spaces and artwork with AutoCAD and Adobe Creative Suite.