James M. Thatcher
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James M. Thatcher Email & Phone Number

Senior Customer Success Engineer at Cohesity at Cohesity
Location: Orlando, Florida, United States 4 work roles 3 schools
1 work email found @tempusresorts.net 4 phones found area 407 and 643 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email t****@tempusresorts.net
Direct phone (407) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Customer Success Engineer at Cohesity
Location
Orlando, Florida, United States
Company size

Who is James M. Thatcher? Overview

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Quick answer

James M. Thatcher is listed as Senior Customer Success Engineer at Cohesity at Cohesity, a company with 1341 employees, based in Orlando, Florida, United States. AeroLeads shows a work email signal at tempusresorts.net, phone signal with area code 407, 643, and a matched LinkedIn profile for James M. Thatcher.

James M. Thatcher previously worked as Senior Customer Success Engineer at Cohesity and Senior Principal Customer Success Engineer - Netbackup, Backup Exec and DLO at Veritas Technologies Llc. James M. Thatcher holds Computer Engineering, 3.75 from University Of Massachusetts Dartmouth.

Company email context

Email format at Cohesity

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*@tempusresorts.net
68% confidence

AeroLeads found 1 current-domain work email signal for James M. Thatcher. Compare company email patterns before reaching out.

Profile bio

About James M. Thatcher

CERTIFICATIONS/TRAINING:•

Listed skills include Netbackup, Sql Server Management Studio, Symantec Desktop Laptop Option, Team Building, and 46 others.

Current workplace

James M. Thatcher's current company

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Cohesity
Cohesity
Senior Customer Success Engineer at Cohesity
san jose, california, united states
Website
Employees
1341
AeroLeads page
4 roles

James M. Thatcher work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Engineer

Current
Dec 2024 - Present

Senior Principal Customer Success Engineer - Netbackup, Backup Exec And Dlo

Heathrow, FL

  • Provided ongoing and proactive technical support to Veritas’ largest and most strategic customers. Technical Customer Success Engineers are assigned to the largest and most predominant customers critical to Veritas’.
  • Develop and carry out organization’s processes for ongoing strategy, quarterly business reviews, account inspection, etc.
  • Acted as single point-of-contact, available 24x7 on-call for each assigned Named Enterprise account for critical cases
  • Responsible for developing and maintaining post-sales relationships with principal Enterprise Premium Service customers
  • Direct crisis and incident response, working with account teams, technical support, operations and engineering teams to ensure opportune resolution, while collaborating effectively with customers
  • Provided monthly and quarterly business reviews both onsite and remotely to review support communications, system statuses, key issues, upcoming releases and other relevant items
Jan 2015 - Dec 2024

Senior Backline Engineer, Backup Exec And Sdlo, Symantec Corporation

Heathrow, Florida

  • Provided Pre-Engineering Tier III level of escalation and delivered Enterprise-level technical support for BackupExec, a multi-platform application for data backups, duplications and restores. Key Achievements:
  • Interacted with customers to troubleshoot root causes of software and network issues, and implement solutions and workarounds.
  • Worked on complex setups involving Backup Exec, Symantec DLO, Windows Operating Systems, Databases and Applications including MS SQL and VMware.
  • Link between support/customers and product development team.
  • Setting up labs to reproduce intricate customer scenarios.
  • Beta testing of products.
May 2012 - Jan 2015

Technical Support Specialist And Internet Lead Manager

Tempus Resorts International, Ltd.

Orlando, Florida Area

  • Provided Technical Support and Training for 100 end-point Call Center with computer dialer, while maintaining clearly-defined ROI goals. Key Achievements:
  • Upkeep and maintain computer hardware and software for over 100 client terminals
  • Active Directory maintenance
  • Installation of Windows operating systems and desktop client-side support
  • Troubleshooting technical support issues to ensure minimal downtime
  • Database management
Nov 2004 - Nov 2009
Team & coworkers

Colleagues at Cohesity

Other employees you can reach at cohesity.com. View company contacts for 1341 employees →

3 education records

James M. Thatcher education

Associate Of Science (A.S.):Microsoft Specialization, Computer Engineering, 3.75

FAQ

Frequently asked questions about James M. Thatcher

Quick answers generated from the profile data available on this page.

What company does James M. Thatcher work for?

James M. Thatcher works for Cohesity.

What is James M. Thatcher's role at Cohesity?

James M. Thatcher is listed as Senior Customer Success Engineer at Cohesity at Cohesity.

What is James M. Thatcher's email address?

AeroLeads has found 1 work email signal at @tempusresorts.net for James M. Thatcher at Cohesity.

What is James M. Thatcher's phone number?

AeroLeads has found 4 phone signal(s) with area code 407, 643 for James M. Thatcher at Cohesity.

Where is James M. Thatcher based?

James M. Thatcher is based in Orlando, Florida, United States while working with Cohesity.

What companies has James M. Thatcher worked for?

James M. Thatcher has worked for Cohesity, Veritas Technologies Llc, Symantec, and Tempus Resorts International, Ltd..

Who are James M. Thatcher's colleagues at Cohesity?

James M. Thatcher's colleagues at Cohesity include Thomas Martineau, Jacque Zahniser, Linda Hui, Skylar Lawton, and Joseph Arias Aguero.

How can I contact James M. Thatcher?

You can use AeroLeads to view verified contact signals for James M. Thatcher at Cohesity, including work email, phone, and LinkedIn data when available.

What schools did James M. Thatcher attend?

James M. Thatcher holds Computer Engineering, 3.75 from University Of Massachusetts Dartmouth.

What skills is James M. Thatcher known for?

James M. Thatcher is listed with skills including Netbackup, Sql Server Management Studio, Symantec Desktop Laptop Option, Team Building, Windows Server, Windows 8, Active Directory, and Computer Hardware.

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