James Mai Email & Phone Number

Remote

Lead and manage app development projects, ensuring timely delivery and alignment with client expectations.Delegate tasks to development teams, coordinate resources and organize project timelines.Implement SCRUM methodologies and run sprints within the Agile Software Development cycle.Utilize GitHub, ChatGPT, Figma, Notion, Azure, and Microsoft Teams to streamline project workflows and communication.Monitor project progress, identify potential risks, and adjust strategies to meet project goals.

Toufen, Taiwan

● Leading an agile team using SCRUM to develop and maintain a hotel software system, including a reservation system, inventory management system, vendor payment inquiry system, etc.● Orchestrating a team of 6 members to maintain IT-related hardware equipment within the hotel, such as cloud service security software, computer equipment, audio equipment, etc.● Establishing the company's official website to enhance corporate cultural image, resulting in a 20% increase in annual revenue.● Integrating OTA platforms such as Booking, Agoda, AsiaYo, and consolidating the company's localization positioning.● Communicating across departments to ensure project delivery and standard.● Analyzed room-full-rate data across booking platforms to configure room rates for peak and regular seasons using R.

Taipei City, Taiwan

● Communicated with 3rd party vendors about product specs and allocated resource for the app launch.● Corresponded with CS team regarding online issues and implemented solutions to maintain customer satisfaction.● Delegated resource with other departments to facilitate the launch of SEAL platform and reached seasonal 93% KPI.

Greater Boston Area

● Lead new customers with the data project and initiatives to the Opendatasoft platform by providing training and support ● Created web pages and dashboards with customer requirements to showcase insight about the organization or cities● Collaborate with the customer success team and technical support team to maintain customer relationship with customers in the U.S.

New Taipei City, Taiwan

● Collaborate w/ students to craft personal career path and provide networking opportunities● Mentor students regarding school work, extra-curriculum, and general advice● Communicated with school admission for students to better apply for schools inside the U.S.

Boston, Massachusetts

● Provides leads and processes analytics to generate potential growth opportunities inside the AI industry.● Negotiated with education and travel group to increase sales for a $25 million funded portfolio of products.● Analyzed the commercial implementation of BrainCo Product: Focus 1 and corresponded with venture capital.

Bachelor Of Science In Business Administration, Management Information Systems/Strategy & Innovation

Activities and Societies: Delta Sigma Pi, Taiwanese Overseas Student Association, China Care Fund, and Finance and Investment Club

High School, Gpa 3.67