AeroLeads people directory · profile
James Mailhot Email & Phone Number
Relationship Banker II
at
NBT Bank
1 work email found
@sonder.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Relationship Banker II
Location
Jay, New York, United States
Company size
Who is James Mailhot? Overview
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Quick answer
James Mailhot is listed as Relationship Banker II at NBT Bank, a company with 1744 employees, based in Jay, New York, United States. AeroLeads shows a work email signal at sonder.com and a matched LinkedIn profile for James Mailhot.
James Mailhot previously worked as Senior Guest Services at Sonder Inc. and Central Reservationist at Sonder Inc.. James Mailhot holds Bachelor'S Degree, Hotel, Resort, And Tourism Management from Paul Smith'S College.
Company email context
Email format at NBT Bank
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{first}.{last}@sonder.com
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AeroLeads found 1 current-domain work email signal for James Mailhot. Compare company email patterns before reaching out.
Profile bio
About James Mailhot
Sonder Inc. has been my professional home since 2019, where as a Senior Guest Services Representative, I've honed my craft in hospitality administration, an expertise I solidified with a Bachelor's degree in the field from Paul Smith's College. Leveraging mobile technology and data management, my team and I ensure top-notch guest experiences by streamlining operations and implementing feedback-driven training for new staff.Recently, I've amplified my skill set with certifications in SQL, Agile Project Management, and Excel Data Analysis, reflecting my zeal for data analytics. This unique blend allows me to onboard hospitality representatives effectively, identify operational trends, and optimize service delivery strategies, contributing to our mission of setting unparalleled standards in guest satisfaction.
Listed skills include Leadership, Social Media, Public Speaking, Microsoft Powerpoint, and 16 others.
Current workplace
James Mailhot's current company
Company context helps verify the profile and gives searchers a useful next step.
Nbt Bank
8 roles
James Mailhot work experience
A career timeline built from the work history available for this profile.
Senior Guest Services
Current- Conducted detailed audits of customer service interactions to evaluate the necessity of outreach to support teams, identifying trends and areas for improvement- Onboarded and trained new hospitality representatives using data-driven feedback to boost performance and guest interactions- Leveraged mobile apps and data management tools to track performance.
Apr 2021 - Present
Central Reservationist
Sep 2020 - Apr 2021
Guest Experience Team
Apr 2019 - Sep 2020
Front Desk Manager
- Analyzed operational data to identify trends and implement improvements, boosting guest satisfaction and profitability- Managed budgeting and forecasting to optimize resource allocation and enhance financial performance in a fast-paced hospitality setting- Monitored team performance metrics and developed training programs, fostering a data-informed.
Sep 2018 - Mar 2019
Front Desk Associate
Lake Placid Lodge | Relais & Chateaux
- Analyzed guest feedback to identify trends and improve satisfaction and operational performance- Resolved guest complaints by implementing solutions based on customer feedback, enhancing theoverall experience- Applied strong interpersonal and conflict resolution skills in data-driven decision-making to improveguest retention and loyalty, leveraging.
May 2017 - May 2018
Phonathon Leader
- Maintaining accurate records of all calls made and donations received using the college's database- Created games to increase the number of calls, and to create a fun working environmentStaying up to date on college initiatives, events, and news to effectively communicate the importance of donations to potential donors- Provided feedback, and assistance.
Sep 2015 - Mar 2017
Student Consultant
Adirondack Community-Based Trails & Lodging System
ACTLS is working to develop a tail system involving hiking and lodging between connecting communities. Our consulting team was responsible for developing logistics, researching lodging criteria, and identifying models for the future of the trail. This research was conducted as part of Paul Smith's Field Studies class.
Sep 2016 - Dec 2016
Team & coworkers
Colleagues at NBT Bank
Other employees you can reach at nbtbank.com. View company contacts for 1744 employees →
HL
Heather Lama
Colleague at Nbt BankLake Ariel, Pennsylvania, United States, United States
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CB
Christopher Brown, Aams™
Colleague at Nbt BankNorwich, New York, United States, United States
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ER
Emily Reynolds
Colleague at Nbt BankNorwich, New York, United States, United States
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JS
Jankay Sanders
Colleague at Nbt BankFort Worth, Texas, United States, United States
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AJ
Adam Johnston
Colleague at Nbt BankManchester, New Hampshire, United States, United States
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IT
Ian Townsend
Colleague at Nbt BankSaratoga Springs, New York, United States, United States
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EB
Eric Battin
Colleague at Nbt BankGreater Syracuse-Auburn Area, United States
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LC
Leo Cruickshank
Colleague at Nbt BankSouth Burlington, Vermont, United States, United States
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AG
Ann Gallinot
Colleague at Nbt BankCarbondale, Pennsylvania, United States, United States
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MD
Michael Deluca Ii
Colleague at Nbt BankWebster, New York, United States, United States
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Heather Lama
Colleague at Nbt BankLake Ariel, Pennsylvania, United States, United States
View →
CB
Christopher Brown, Aams™
Colleague at Nbt BankNorwich, New York, United States, United States
View →
ER
Emily Reynolds
Colleague at Nbt BankNorwich, New York, United States, United States
View →
JS
Jankay Sanders
Colleague at Nbt BankFort Worth, Texas, United States, United States
View →
AJ
Adam Johnston
Colleague at Nbt BankManchester, New Hampshire, United States, United States
View →
IT
Ian Townsend
Colleague at Nbt BankSaratoga Springs, New York, United States, United States
View →
EB
Eric Battin
Colleague at Nbt BankGreater Syracuse-Auburn Area, United States
View →
LC
Leo Cruickshank
Colleague at Nbt BankSouth Burlington, Vermont, United States, United States
View →
AG
Ann Gallinot
Colleague at Nbt BankCarbondale, Pennsylvania, United States, United States
View →
MD
Michael Deluca Ii
Colleague at Nbt BankWebster, New York, United States, United States
View →
3 education records
James Mailhot education
Bachelor'S Degree, Hotel, Resort, And Tourism Management
Bachelor'S Degree, Hospitality Administration/Management
Bachelor'S Degree
Notre Dame Preparatory High School
FAQ
Frequently asked questions about James Mailhot
Quick answers generated from the profile data available on this page.
What company does James Mailhot work for?
James Mailhot works for NBT Bank.
What is James Mailhot's role at NBT Bank?
James Mailhot is listed as Relationship Banker II at NBT Bank.
What is James Mailhot's email address?
AeroLeads has found 1 work email signal at @sonder.com for James Mailhot at NBT Bank.
Where is James Mailhot based?
James Mailhot is based in Jay, New York, United States while working with NBT Bank.
What companies has James Mailhot worked for?
James Mailhot has worked for Nbt Bank, Sonder Inc., Hampton, Lake Placid Lodge | Relais & Chateaux, and Paul Smith'S College.
Who are James Mailhot's colleagues at NBT Bank?
James Mailhot's colleagues at NBT Bank include Heather Lama, Christopher Brown, Aams™, Emily Reynolds, Jankay Sanders, and Adam Johnston.
How can I contact James Mailhot?
You can use AeroLeads to view verified contact signals for James Mailhot at NBT Bank, including work email, phone, and LinkedIn data when available.
What schools did James Mailhot attend?
James Mailhot holds Bachelor'S Degree, Hotel, Resort, And Tourism Management from Paul Smith'S College.
What skills is James Mailhot known for?
James Mailhot is listed with skills including Leadership, Social Media, Public Speaking, Microsoft Powerpoint, Food And Beverage, Communication, Property Management Systems, and Hospitality Management.
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