James Mailhot Email & Phone Number
@sonder.com
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Who is James Mailhot? Overview
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James Mailhot is listed as Housekeeping Manager at High Peaks Resort, a with 34 employees, based in Jay, New York, United States. AeroLeads shows a work email signal at sonder.com and a matched LinkedIn profile for James Mailhot.
James Mailhot previously worked as Relationship Banker II at Nbt Bank and Senior Guest Services at Sonder Inc.. James Mailhot holds Bachelor'S Degree, Hotel, Resort, And Tourism Management from Paul Smith'S College.
Email format at High Peaks Resort
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AeroLeads found 1 current-domain work email signal for James Mailhot. Compare company email patterns before reaching out.
About James Mailhot
Sonder Inc. has been my professional home since 2019, where as a Senior Guest Services Representative, I've honed my craft in hospitality administration, an expertise I solidified with a Bachelor's degree in the field from Paul Smith's College. Leveraging mobile technology and data management, my team and I ensure top-notch guest experiences by streamlining operations and implementing feedback-driven training for new staff.Recently, I've amplified my skill set with certifications in SQL, Agile Project Management, and Excel Data Analysis, reflecting my zeal for data analytics. This unique blend allows me to onboard hospitality representatives effectively, identify operational trends, and optimize service delivery strategies, contributing to our mission of setting unparalleled standards in guest satisfaction.
Listed skills include Leadership, Social Media, Public Speaking, Microsoft Powerpoint, and 16 others.
James Mailhot's current company
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James Mailhot work experience
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Relationship Banker Ii
Senior Guest Services
- Conducted detailed audits of customer service interactions to evaluate the necessity of outreach to support teams, identifying trends and areas for improvement- Onboarded and trained new hospitality representatives using data-driven feedback to boost performance and guest interactions- Leveraged mobile apps and data management tools to track performance, streamline task delegation, and resolve operational challenges, ensuring high standards of quality and guest experience were consistently met
Central Reservationist
Guest Experience Team
Front Desk Manager
- Analyzed operational data to identify trends and implement improvements, boosting guest satisfaction and profitability- Managed budgeting and forecasting to optimize resource allocation and enhance financial performance in a fast-paced hospitality setting- Monitored team performance metrics and developed training programs, fostering a data-informed culture to improve service standards and operational efficiency
Front Desk Associate
- Analyzed guest feedback to identify trends and improve satisfaction and operational performance- Resolved guest complaints by implementing solutions based on customer feedback, enhancing theoverall experience- Applied strong interpersonal and conflict resolution skills in data-driven decision-making to improveguest retention and loyalty, leveraging insights to better anticipate and fulfill guest needs
Phonathon Leader
- Maintaining accurate records of all calls made and donations received using the college's database- Created games to increase the number of calls, and to create a fun working environmentStaying up to date on college initiatives, events, and news to effectively communicate the importance of donations to potential donors- Provided feedback, and assistance to newer agents joining the team
Student Consultant
ACTLS is working to develop a tail system involving hiking and lodging between connecting communities. Our consulting team was responsible for developing logistics, researching lodging criteria, and identifying models for the future of the trail. This research was conducted as part of Paul Smith's Field Studies class.
Colleagues at High Peaks Resort
Other employees you can reach at highpeaksresort.com. View company contacts for 34 employees →
Ryan Ball
Colleague at High Peaks ResortSaranac Lake, New York, United States
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Lisa Lester
Colleague at High Peaks ResortLake Placid, New York, United States
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Matthew Smith
Colleague at High Peaks ResortLake Placid, New York, United States
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Nadir Mušija
Colleague at High Peaks ResortSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina
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Kevin Timm
Colleague at High Peaks ResortLake Placid, New York, United States
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Elisa Zuniga
Colleague at High Peaks ResortSiguatepeque, Comayagua, Honduras
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Nancy Butler
Colleague at High Peaks ResortLake Placid, New York, United States
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Jacqueline Putraw
Colleague at High Peaks ResortQueensbury, New York, United States
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Alejandro Macias
Colleague at High Peaks ResortBrighton, Colorado, United States
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Brianna Mccormack
Colleague at High Peaks ResortSchoharie, New York, United States
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James Mailhot education
Bachelor'S Degree, Hotel, Resort, And Tourism Management
Bachelor'S Degree, Hospitality Administration/Management
Bachelor'S Degree
Frequently asked questions about James Mailhot
Quick answers generated from the profile data available on this page.
What company does James Mailhot work for?
James Mailhot works for High Peaks Resort.
What is James Mailhot's role at High Peaks Resort?
James Mailhot is listed as Housekeeping Manager at High Peaks Resort.
What is James Mailhot's email address?
AeroLeads has found 1 work email signal at @sonder.com for James Mailhot at High Peaks Resort.
Where is James Mailhot based?
James Mailhot is based in Jay, New York, United States while working with High Peaks Resort.
What companies has James Mailhot worked for?
James Mailhot has worked for High Peaks Resort, Nbt Bank, Sonder Inc., Hampton, and Lake Placid Lodge | Relais & Chateaux.
Who are James Mailhot's colleagues at High Peaks Resort?
James Mailhot's colleagues at High Peaks Resort include Ryan Ball, Lisa Lester, Matthew Smith, Nadir Mušija, and Kevin Timm.
How can I contact James Mailhot?
You can use AeroLeads to view verified contact signals for James Mailhot at High Peaks Resort, including work email, phone, and LinkedIn data when available.
What schools did James Mailhot attend?
James Mailhot holds Bachelor'S Degree, Hotel, Resort, And Tourism Management from Paul Smith'S College.
What skills is James Mailhot known for?
James Mailhot is listed with skills including Leadership, Social Media, Public Speaking, Microsoft Powerpoint, Food And Beverage, Communication, Property Management Systems, and Hospitality Management.
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