James Mathers Email & Phone Number

Edgeworth, Nsw, Au

Sydney, New South Wales, Australia

Passionate eLearning designer and developer with 15+ years experience creating engaging digital learning experiences across industries. - Design and develop interactive modules, scenarios, assessments, and multimedia resources. - Incorporate instructional best practices for optimal learner comprehension and retention. - Work closely with subject matter experts to conduct needs assessments, identify learning objectives, and translate requirements into customized eLearning… Show more Passionate eLearning designer and developer with 15+ years experience creating engaging digital learning experiences across industries. - Design and develop interactive modules, scenarios, assessments, and multimedia resources. - Incorporate instructional best practices for optimal learner comprehension and retention. - Work closely with subject matter experts to conduct needs assessments, identify learning objectives, and translate requirements into customized eLearning solutions. - Storyboard and prototype learning activities. Conduct reviews and iterate based on feedback. - Implement innovative formats including simulations, gamification, social learning, and microlearning to boost engagement. - Ensure compliance with regulatory training standards. Continuously evaluate programs and enhance based on data insights. - Leverage tools like Canva, Adobe Suite, and LMS platforms to produce high-quality eLearning. - Adept at project management and collaborating cross-functionally to deliver exemplary digital learning programs on schedule. Show less

Alona Beach, Panglao

My wife Emma and I are delighted to host guests from around the world at our homestay in the Philippines - Unk's House Bed and Breakfast.Though not a financial part of the business, I do enjoy warmly welcoming visitors and ensuring they have an exceptional stay. Key focuses include:- Sharing my passion for Philippine culture and providing tips to the people in my home- Answering questions and providing tips in a friendly, timely manner- Maintaining the homestay's online… Show more My wife Emma and I are delighted to host guests from around the world at our homestay in the Philippines - Unk's House Bed and Breakfast.Though not a financial part of the business, I do enjoy warmly welcoming visitors and ensuring they have an exceptional stay. Key focuses include:- Sharing my passion for Philippine culture and providing tips to the people in my home- Answering questions and providing tips in a friendly, timely manner- Maintaining the homestay's online presence and communications- Supporting the guest experience, facilities, and operations- Building relationships with return visitors who become like familyBeing a part of the homestay has been incredibly rewarding. I take pride in helping guests appreciate the beauty of the Philippines through cultural exchange and hospitality from our home. It allows me to meet wonderful people from diverse backgrounds while pursuing this passion project.Just search Unk's House Homestay! Show less

Sydney, Australia

Experienced trainer and assessor with over 4 years delivering accredited qualifications and professional development programs across industries including business, management, hospitality, retail, and IT.- Facilitate engaging training in classroom, blended, and online formats utilising inclusive and flexible teaching methods.- Conduct skills assessments and benchmark students against course competencies. Provide coaching and feedback to support development.- Create and update… Show more Experienced trainer and assessor with over 4 years delivering accredited qualifications and professional development programs across industries including business, management, hospitality, retail, and IT.- Facilitate engaging training in classroom, blended, and online formats utilising inclusive and flexible teaching methods.- Conduct skills assessments and benchmark students against course competencies. Provide coaching and feedback to support development.- Create and update training resources including learner guides, presentations, videos, and assessments to align with current standards.- Ensure training compliance through rigorous compliance mapping and validation against ASQA principles.- Collaborate closely with subject matter experts to continuously enhance course content and the learner experience.- Maintain industry currency through ongoing professional development and independent consulting projects across relevant sectors. Show less

Various

Skilled trainer and assessor with over 15 years of experience designing, developing, and facilitating accredited qualifications and professional development programs for corporate and vocational clients.- Conduct training needs analysis and translate findings into targeted learning solutions utilising adult learning principles.- Design and develop interactive course materials including learner guides, presentations, scenarios, role plays, and assessments mapped to competencies.-… Show more Skilled trainer and assessor with over 15 years of experience designing, developing, and facilitating accredited qualifications and professional development programs for corporate and vocational clients.- Conduct training needs analysis and translate findings into targeted learning solutions utilising adult learning principles.- Design and develop interactive course materials including learner guides, presentations, scenarios, role plays, and assessments mapped to competencies.- Deliver inclusive and engaging training in classroom, online, blended and one-on-one settings across both soft skills and technical skills topics.- Evaluate training effectiveness through various metrics and participant feedback. Continuously enhance programs based on insights.- Ensure training compliance from development through delivery by adhering to regulatory standards and guidelines.- Provide coaching and mentoring to trainees and students, empowering them to achieve success and progress to the next level.- Maintain industry currency through ongoing professional development, independent consulting, and networking. Show less

Panglao, Central Visayas, Philippines

Experienced vocational trainer with expertise in delivering accredited business, hospitality, and event management qualifications to Chinese students learning in English.- Designed and facilitated blended learning programs for classes of up to 130 students located at SSPU Shanghai and studying online through TAFE QLD.- Created customised learning resources and utilised specialised teaching strategies to support ESL Chinese students in comprehending complex concepts.- Provided… Show more Experienced vocational trainer with expertise in delivering accredited business, hospitality, and event management qualifications to Chinese students learning in English.- Designed and facilitated blended learning programs for classes of up to 130 students located at SSPU Shanghai and studying online through TAFE QLD.- Created customised learning resources and utilised specialised teaching strategies to support ESL Chinese students in comprehending complex concepts.- Provided additional 1:1 coaching to help students overcome language barriers and cultural differences.- Achieved a 30% increase in student satisfaction ratings by enhancing course materials and activities to maximise engagement.- Transitioned programs online and managed mixed student cohorts across China and Australia during COVID-19.- Liaised extensively with stakeholders to ensure programs met Australian ASQA standards despite challenges of overseas multi-site delivery.- Gained invaluable experience collaborating across cultures and overcoming language obstacles to provide impactful vocational education. Show less

Various

Prepare and deliver accredited vocational training and competency-based assessments in full compliance with ASQA and RTO standards.Develop flexible teaching strategies and customise delivery to overcome barriers and support learner needs including low literacy, disabilities, or language obstacles.Maintain currency on training packages, industry developments, and vocational competencies through ongoing professional development.Build relationships with workplace partners to… Show more Prepare and deliver accredited vocational training and competency-based assessments in full compliance with ASQA and RTO standards.Develop flexible teaching strategies and customise delivery to overcome barriers and support learner needs including low literacy, disabilities, or language obstacles.Maintain currency on training packages, industry developments, and vocational competencies through ongoing professional development.Build relationships with workplace partners to contextualise training and align to systems and procedures.Leverage experience across sectors including business, hospitality, retail, WHS, and IT to design targeted resources and engaging programs.Skilled in facilitating qualifications across certificates I-IV, diploma, and advanced diploma levels both online and in classroom.Possess required credentials including RSA/RCG Trainer, HSR/WHS Trainer, TAE40116 Certificate IV in Training and Assessment. Show less

Responding to inquiries concerning services provided and costs for room and equipment hire, catering and related servicesMeeting with clients to discuss needs and outlining package options arranging and coordinating services, such as facilities, catering, signage, displays, audio-visual equipment, accommodation, transport and social events, for participantsNegotiating the type and costs of services to be provided within budgetSupervising event staff and provide guidance during… Show more Responding to inquiries concerning services provided and costs for room and equipment hire, catering and related servicesMeeting with clients to discuss needs and outlining package options arranging and coordinating services, such as facilities, catering, signage, displays, audio-visual equipment, accommodation, transport and social events, for participantsNegotiating the type and costs of services to be provided within budgetSupervising event staff and provide guidance during serviceManage food, liquor and labour costs.Set quality standards for service and food.Work with kitchen management to make menu changes and ensure that all communication between the front and back of house is accurate.Provide quality food and beverage service and RSAInvestigate and resolve food quality issues and service complaints.Create and maintain the staff schedule and rosters.Prepare end-of-day reports and ensure that registers are balancedRecruit, hire and train new staff as requiredOngoing consultation with Registered clubs and Hotels Show less

Charlestown, Nsw

Client SupportSelect and work with clients to determine their competencies and suitability for the NEIS program.Work in conjunction with the NEIS Program Manager to organise and facilitate training for clients in accordance with training accreditation standards.Deliver Certificate IV in Small Business Management and Certificate III in Micro Business Operations to clients.Work in conjunction with colleagues to organise and facilitate training for clients in accordance with… Show more Client SupportSelect and work with clients to determine their competencies and suitability for the NEIS program.Work in conjunction with the NEIS Program Manager to organise and facilitate training for clients in accordance with training accreditation standards.Deliver Certificate IV in Small Business Management and Certificate III in Micro Business Operations to clients.Work in conjunction with colleagues to organise and facilitate training for clients in accordance with Registered Training Organisation (RTO), Government and Mission Providence standards.Assist NEIS clients to develop business plans to Government and Mission Providence standards.Conduct on-going mentoring meetings with clients to track the progress of their training and business development.Provide guidance to clients on the support services and programmes available that will lead to successful completion of training and commencements into the NEIS programme.Review and monitor client progress to ensure they meet their obligations and report any non-compliance to the participant’s employment provider.Program DeliveryWork with the NEIS Program Manager to facilitate and provide training and assessment materials to support training delivery.Comply with systems and procedures to ensure that all appropriate claims are lodged in a timely manner and that no claims are missed.Prepare progress reports outlining details of the development of training programs, mentoring and NEIS businesses viability.Comply with all internal and external policies and procedures including contractual obligations.Raise awareness and uptake of the NEIS program by implementing sales and marketing strategies and designing and implementing a range of direct marketing initiatives.Complete a range of duties for the effective functioning of the service including maintaining client files and file notes, maintain information on electronic systems, and conducting file audits. Show less

Tuggerah, Nsw, Australia

Human resources management for department in conjunction with General Manager; recruitment, selection, training, supervision, performance reviews. Conducting interviews with applicants via web conferencing.Reviewing and approving or declining applications.Conducting reviews.Evaluating reported student/client feedback and taking any necessary action.Investigating and managing escalated complaints from stakeholders.Investigating and addressing acts of noncompliance with… Show more Human resources management for department in conjunction with General Manager; recruitment, selection, training, supervision, performance reviews. Conducting interviews with applicants via web conferencing.Reviewing and approving or declining applications.Conducting reviews.Evaluating reported student/client feedback and taking any necessary action.Investigating and managing escalated complaints from stakeholders.Investigating and addressing acts of noncompliance with contract.Developing professional development webinar topics.Reviewing policies and procedures and submitting continuous improvement requests.Implementing continuous improvement.Overseeing compliance with internal policies and procedures within department. Developing and implementing methods of engagement for students. Actively marketing to recruit. Assisting with responding to enquiries from potential Subject CoordinatorsRPL ManagerStudent Support and mentorResource review, design updating and monitoringBusiness document design, development and monitoringDatabase maintenanceStakeholder liaisonProviding training through calls, webinars, Skype sessionsIdentifying student needs, making recommendations and adjustments for LLN Show less

Research, develop and deliver courses and presentations and attend validation meetings and contribute to new courseware.Liaise with management and other relevant stakeholders to provide information and advice on operational issues, to develop effective training packages that ensure the transfer of technical skills and competencies to staff in training.Assist with the evaluation of training and assessment services to ensure compliance with business requirements, best practice training… Show more Research, develop and deliver courses and presentations and attend validation meetings and contribute to new courseware.Liaise with management and other relevant stakeholders to provide information and advice on operational issues, to develop effective training packages that ensure the transfer of technical skills and competencies to staff in training.Assist with the evaluation of training and assessment services to ensure compliance with business requirements, best practice training and adult learning principles, training policies and procedures, organisational and industry standards, and relevant legislation and regulations.Assess students by setting and marking exams and assignments, and evaluating completed projects and carry out administrative tasks, such as keeping records, arranging timetables and organising materials to be used.Assist with the development and maintenance of training materials and manuals, ensuring compliance with endorsed organisational and industry standardsComply with departmental information security guidelines, precedents and mechanisms and play an active role in protecting the information assets and intellectual property of the organisation.Train in classrooms and in hospitality venues, providing theory and practical training through lectures, discussions, practical demonstrations and supervisionExtensive training experience with the Microsoft Application Suite including Office, Outlook, and new emerging technologies including current Windows operating system Show less

Tae50211 Diploma Of Training Design & Development, Training And Assessment, Competent

Tae50111 Diploma Of Vocational Education And Training, Training And Assessment, Competent

Advanced Diploma In Management, Management

Health And Safety Representative, Business Administration And Management, General

Registered To Deliver Hsr

Registered To Deliver Hsr

Diploma Of Management

Certificate Iv In Workplace Training And Assessment (Tae)

Registered To Deliver Rcg

Certificate Iv In Ohs

Registered To Deliver Whitecard

Advanced Diploma In Hospitality Management

Cert Iv In Workplace Training And Assessment (Taa)

Registered To Deliver Rsa

Certificate Iv In It (Client Support)

High School Certificate