James Mau Email and Phone Number

I managed over 7000 computer systems within 90 branches and 4 research libraries across three differentboroughs of New York City. Operation consisted of managing all staff and public Windows XP workstations,evaluating hardware computer systems and software applications, multi-vendor relationship, and supply chainmanagement across three division of the library.► Constructed a standardized workstation environment using policy driven automation to simultaneouslyupdate configurations and software over 7000 computer system from a single location► Established manufacture and Value Added Reseller (VAR) relationships to create and direct a supplychain management procedure to cut costs by eliminating storage warehouse and improving equipmentwarranty while providing innovative technology within the libraries► Managed the library inventory of over 10000 plus equipments from PC, monitors, printers totelecommunication system, servers and Storage Array Network (SAN)► Strategic deployment of over 90 plus branch libraries on an automated self-service session control plusprint cost management application to improve public service signup workstation process► Standardized library wide secure lockdown computer configuration to serve the public of New York forfree internet access while protecting the library information infrastructure► Coordinated with purchasing department and branch management to manage multi-million dollar capitalfund technology refresh projects► Developed and implemented a virtual desktop environment using Microsoft virtual PC which met staffrequirement while maintaining a standard profile for the public configuration.

Built a foundation to consolidate and manage the server architecture using clustering technology for the largestcirculating branch library and second biggest research library in the United States. Implemented strategicproject plans for a server architecture design encompassing Windows workstation migrations and virus freeenvironment.► Created and build a single core 4 clustering system for Microsoft Windows 2003 Advance Servers tohave zero down time on applications like IIS, tape library backups and Mysql database► Completed within 3 months a 3000 plus workstation migration project to Windows 2000 operatingsystem using Active Directory to lockdown and secure library public workstations► Designed and implemented a centralized management real-time virus protection system for workstationsand servers using Symantec Antivirus Corporate Edition► Managed an annual budget for all server equipments, maintenance, server application licenses, Novelland Microsoft Licensing contracts► Consolidated 30 plus individual servers into a single core 3 clustering system for Novell NetWare e-Directory server operation

Managed a network comprising 56 Novell 3x, 4x and Windows NT 4.0 servers and hundreds of IP-addressedcomponents supporting over 2,300 users. Network security was maintained by using such applications as theBindView Utilities and supervised group, user account security levels, and NetWare and Microsoft Windowsserver print queue. Used of remote LAN Operation Engineering in troubleshooting software and LANproblems by taking full control of users PC via the Network. Provided 3 rd level support of Windows 3x and NTOperating Systems at Citicorp World Headquarter.► Managed and implemented site access control in secure area while complying with the Citicorpstandards on all datacenter and communication rooms by Citicorp Security Officers► Supervised four technicians in a McAfee installation project for Citicorp workstations

Installed server rack-mount systems, troubleshoot and configure Novell 3.x Servers. Administer user accountsand Windows NT 4x network products such as Microsoft Exchange Server, Microsoft Schedule Plus andMicrosoft Explorer. Keep up with Vax Terminal system by resolving print queue problems and resetting theuser terminals. Analyzed, traced TCP/IP stack and wired LAN connections to communication closets forproper data transfer.