James Mclendon Email and Phone Number

• Developed, tracked, and reported relevant KPIs required to evaluate operational performance and efficiencies, to include: product handling/damage, inventory count/accuracy, employee headcount, safety, throughput efficiency, and cost-per-unit.• Managed a dispatch department responsible for delivering over a 1,000 order monthly, to customers throughout the LA County, San Gabriel and San Fernando Valleys.• Prepared and managed annual and budgets. Initiated and oversaw the Capital Expenditure approval process so as to ensure the timely procurement of assets.• Analyzed data presented to the operations manager monthly so as to develop strategies to provide sufficient throughput capacity at the Pasadena lumber yard.• Managed the performance of five supervisors and up to 33 hourly lumber yard personnel.• Collaborated with Anaheim distribution to improve their loading practices in order to facilitate more efficient unloading at the point-of-receipt (Pasadena yard and customer). Resulting efforts reduced product-handling touches, damage, and time/man-power required to receive product• Conducted product analysis on inventory mix and projected volume in order to reduce overstock and create a lean way of ordering and rotating stock, to prevent aging wood and fork damages.

Operations Supervisor, 3rd and 1st shifts Lead special programs and projects involving various operational departments. Increased efficiency and workflow of the 500,000 sq/ft distribution center. Effectively managed and successfully ran 2 separate shifts of Lumber associates & temps including quality assurance specialists and Inventory control analysts. Acted as liaison between staff and HR as well as the upper management team. Achievements: • Spearheaded a project aimed at increasing customer satisfaction, a contributing factor for the DC successfully maintaining a monthly order fill rate of 99.8 %.• Executed new process improvement initiatives to minimize collateral damages and increase accuracies. • Increased warehouse bin accuracy by 3%, maintaining a quarterly average of over 97%, up from 93%.• Achieved the company’s highest productivity levels by streamlining processes and running a leaner operation.• Lead a team with no OSHA-recordable incidents for 11 months while upholding warehouse quality standards, keeping with “the 5 S’s.” • Proactively enlisted employee feedback and created a building action plan to address concerns, resulting in our distribution center showing the most improvement among all DCs

Tasked with management of the Logistical Section and identified as SME for the Command Officer of Recruiting Detroit. Managed 31 facilities located throughout 600 sq. miles, coordinating and publishing guidance to all installation personnel on Logistic and Supply support and Safety Regulations in appliance with OSHA, and personal property directives for Marine Corps recruiting operations. Identified, monitored and tracked assets to ensure processing met current procedures, policies and directives.Achievements:• Managed the annual operating budget of $754,246 with sequestration cuts by 10%.• Successfully restructuring the telecommunication system saving over $50,000.• Awarded Navy and Marine Corps Commendation Medal for passing Logistic Inspection in all areas while being 100% functional and ready.• Inspected the condition and maintained proper accountability of all unit property on a CMR of $376,479 and maintained liaison with 4MCD Logistics and Supply personnel allowing rapid dissemination of critical assets to the recruiting force.