James Michell Email & Phone Number

Sydney, Australia

Sydney

In this role I have gained extensive experience as a Multi Skilled Corporate Travel Consultant. I have multi layered knowledge in formulating complex international itineraries for large market clients. I have excellent knowledge of the Sabre GDS. I find my clients respond extremely favourably to my consultative process.

In this role I was employed in Flight Centre's NSW Direct Sales Centre. I learnt a lot about the travel industry in a very short time. After an intensive six week training course and further on the job learning, the role included, but was not limited to: Creating Customer Ledgers; Invoicing and Documentation; using varied direct and third party booking systems such as Galileo and CalypsoNet; speaking to third party suppliers for various client services; adhering to defined sales… Show more In this role I was employed in Flight Centre's NSW Direct Sales Centre. I learnt a lot about the travel industry in a very short time. After an intensive six week training course and further on the job learning, the role included, but was not limited to: Creating Customer Ledgers; Invoicing and Documentation; using varied direct and third party booking systems such as Galileo and CalypsoNet; speaking to third party suppliers for various client services; adhering to defined sales targets/KPIs; having a high level of customer service and an excellent phone manner, and most importantly, an excellent level of organisation. Show less

London, United Kingdom

I was employed as a temporary employee of Gel Recruitment during my remaining time in the United Kingdom. I was an Office Assistant for Charles Stanley and Co Stockbrokers. The role consisted of general office administrative duties. Even though it was a short term assignment I found the role to be interesting and a good learning experience.

London, United Kingdom

This was a sales consultancy role, in a very busy inbound call centre. My role involved accepting incoming calls from customers enquiring about products and services that the company offered, which would then need to be converted to sales.Some of the products I had to sell included mobile phones (both pay-as-you-go and contract), landline telephone products, insurance and accessories. The role was very fast paced and demanding with high expectations towards meeting targets and key… Show more This was a sales consultancy role, in a very busy inbound call centre. My role involved accepting incoming calls from customers enquiring about products and services that the company offered, which would then need to be converted to sales.Some of the products I had to sell included mobile phones (both pay-as-you-go and contract), landline telephone products, insurance and accessories. The role was very fast paced and demanding with high expectations towards meeting targets and key performance indicators. Show less

Sydney, Australia

My position with St George Bank consisted of varied customer service and banking administration duties. Again this position was a very challenging one dealing with customer enquiries, opening new accounts, cash handling and various other duties whilst following banking policy and procedure/privacy laws.

Certifcate Iii In Financial Services

Obtained through working at St George Bank

Certificate Iv In Front Office, Hospitality Administration/Management

Education record