In this role I support the Financial Operational reporting for Enterprise Partner Group (EPG), and have controllership responsibilities for EPG Public Sector OPEX. Responsibilities include forecasting operational expenses, calculating Return on Investment/Cost per Head/Contribution to Margin, and allocating funds to strategic investments.My accomplishments in this role:Created effective controllable cost reporting using MS internal toolsManaged $90M budget, forecast and spendCreated PowerPivot/PowerView reporting to add dynamic views to Month End presentationsRedesigned operational reports to more efficient error resistant methodsActed as a mentor and SME conducting regular PowerPivot/Powerview/Excel training for Controllership team

In this role I was responsible for revenue assurance and ownership of “Payments.” This included: identifying process and reporting gaps and leading projects and change requests to meet the needs of the business; ad-hoc analysis and data mining to determine key performance indicators (SQL/OLAP); taking a lead role in communicating our business needs to partners outside the organization, and; independently identifying and meeting business reporting needs. I developed a deep knowledge of Prepaid, CDRs, and Mobile Telecom processes and challenges.My accomplishments in this role:• Created and Maintained CEO and LT daily operations dashboard: payments, cash-flow, churn, tenure, and technical issues.• Created predictive cash flow analytics to forecast member payment behavior, suspension rates, and payment process ROBo Using statistical significance, pattern recognition, and deep knowledge of the business• Created Subscriber metrics and ad-hoc analytics on High velocity sales (Dealers), Network growth patterns, and tenure• Designed and led implementation of Payments Datamart to integrate vendor data• Owned the implementation of a Cash payment solution for a company with no physical store front• Single point of contact for key Vendors in involved in transaction processing

Currently working on the launch and development of processes for Solavei. Data Analysis, Data Mining, Fraud Detection analysis, Process Analysis and Design, and Auditing.

In this role I was responsible for “End to End” operational and performance metrics for Microsoft World Wide Incentive Compensation. When my manager transitioned to a new role, my responsibilities grew to include designing new operational metrics, creating transparent performance metrics for Field Compensation Analysts, and ad-hoc data analysis requests.My accomplishments in this role:• Owned and led weekly LT meeting with senior leadership• Designed, built, and administered metrics for global incentive payouts using Excel/PowerPivot/SQL/Sharepoint• Developed relationships with multiple stakeholder often with conflicting priorities

Discovered and assisted in the correction of software design errors leading to incorrect account reconciliationsAssisted in the implementation of system automation leading to substantial process efficiencies

Implemented the transition from traditional HR systems to electronic processes of record keeping.Played a key role integrating personnel from two acquisitions.Communicated with diverse clients at all levels of the organization and the public.Created SOPs, metrics, and designed reporting processes for a growing HR department