James Millican Email & Phone Number

Delivering a common user experience across the Cox Automotive portfolio of products.

As part of the Cox Automotive Common Core team, I have had the opportunity to provide our customers with a unified One Cox Automotive Experience. * Delivered a common header across all portfolio solutions to ensure that users have a unified CAI branded experience no matter which solution they are using. * Delivered a common way for customers to federate authentication to Cox Automotive so that users only need to have one sign in experience from their Identity Provider. * Delivered a common Client Credentials API authorization capability for secure API client management. * Delivered a common Notifications capability so our users have a single experience for monitoring and managing alerts across all of their portfolio solutions.

Product strategy leader and people manager• Manage a team of product managers and ensure that they are achieving their career growth objectives while reliably delivering results for their products• Drive year over year growth across three product lines representing over $25 million in recurring revenue• Ensure cross-functional stakeholder alignment with SAFE Increment planning• Deliver a unified product strategy and roadmap to executive stakeholders• Engage with cross functional leadership on product processes, prioritization, and messaging• Oversee project lifecycle for multiple product launches• Automated roadmap and product strategy tracking across seven product lines with a single-source-of-truth software solution

Austin, Texas Area

Business owner for Higher Education and the industry-leading FAMIS product. Defined market opportunity, determined development needs, secured investment. Led the cross-functional efforts to execute plans across Products, Marketing, Sales and Services stakeholders, and managed ongoing performance against those plans to ultimately deliver the winning solutions to market.

Austin, Texas Area

• Led a new-market strategy to identify revenue opportunities without requiring product investment• Drove adoption of migration from legacy on-premise customers to cloud products• Became an industry and community thought-leader through content marketing and tradeshow presence• Coordinated themes, content, and presenters for record-attendance customer conferences

Austin, Texas Area

• Product owner for FAMIS, the industry-leading cloud facilities management software• Managed product backlog and scrum team• Engaged customers to build partnerships and realign brand perception, reducing attrition from 10% to 1%• Created value-based pricing methodology for cloud products

Product owner managing and prioritizing the backlog and release sprints. Generated requirements documents, user stories and acceptance criteria, and value positioning for each release.

Summer internship involving facilitating marketing and public relations functions for the south-central Texas region:• Secured over $200,000 in donated promotional space• Gained media and public awareness for MDA events through no-cost promotional efforts• Drafted copy for press releases, media alerts, and newsletters

Marketing communications owner for the fastest growing payment processing Firm in North America• Led growth marketing efforts keeping us in the Inc. 500 for 4 years in a row• Built reliable pipeline for sales through direct mail campaigns with 5% qualified lead rate• Managed multiple direct mail campaigns with annual budgets up to $500,000• Prepared executive-level presentations and communication materials for CEO and CMO• Managed a twelve-member business development team• Facilitated creative development by designing initial drafts of contracts, brochures, and advertisements

• Controlled all visual elements for a nightly news program, Arizona Illustrated• Managed a four-person control-room crew, and supervised a four-person floor crew

Mba, Marketing, Entrepreneurship

Activities and Societies: General Manager for Beacon Group Marketing Plan (Field Project), Finance Manager for Gift Cards Unlimited.

Bachelor Of Science, Business Administration (Bba), Marketing