James Monteith Email & Phone Number

Glasgow, Gb

Glasgow, Gb

Glasgow, Scotland, United Kingdom

Highly motivated Head of Digital Operations responsible for the overall management and strategic direction of digital operations. This includes the development, implementation and management of digital systems and processes to improve operational efficiency and drive business growth. Leading a team of digital experts, and collaborating with cross-functional teams to ensure digital initiatives align with overall business goals.

Glasgow, United Kingdom

Integral to the delivery of a very large-scale project migrating our legacy system (s1jobs) to our new UK wide platform. Developing and translating large scale data migration so users and clients migrated seamlessly. Developed multiple client centric back end products integrating multiple systems delivering a simple and easy interphase removing any complexity.

Glasgow City, Scotland, United Kingdom

Responsible for delivering to the business strategy developing and delivering solutions to increase client satisfaction and revenue opportunities for one of Scotland’s well known brands. Responsible for the project management and administration of the companies Sugar CRM system. Instrumental in identifying organisations data resources to scope, plan and execute strategic projects helping to ensure company growth.• Responsible for the implementation to the companies CRM system ensuring minimal business disruptions.• Manage the relationship with a large number of third party software suppliers on behalf of both clients and the company.• Root cause analysis on existing issues with responsibility for implementation of final solutions with minimal disruption.

Glasgow, United Kingdom

Responsible for managing a team of Information Specialists professionals delivering advanced online solutions transforming of our clients offering to customers both internally and externally, via the internet, intranet and other new media channels based around the needs of the individual.

Various

Provide technical project management consultancy for the design, planning, management and implementation of a green field project, delivering an authenticated online software development on behalf of four local authorities and the Standards Council for Scotland.Provision of technical consultancy to stakeholders to ensure third party suppliers provide a suitable system design and deliver to agreed requirements.Development of use cases and work flow diagrams to define software behavior.Facilitation of workshops to agree and document detailed requirements for stakeholders.Define requirements priority within a MoSCoW framework.Provide consultancy regarding project management approaches and implementation planning for stakeholders.Deliver a comprehensive project plan for management and implementation of the project including milestones and critical path. Delivery of all project handover documentation for completion of the project. Provide project management consultancy and advice using the Prince 2 methodology.

Glasgow

Responsible for the management and delivery of cutting edge, online and games based learning projects for use in Scottish education, utilising Glow, the world's first schools intranet. Managed the full project lifecycle from developing and issuing tender documentation, project mandate and project initiation document development, project planning, BRAG report development and maintenance, highlight reporting, lessons learned and project close.

Led team of IT professionals delivering multiple simultaneous projects using Prince II methodology. Coordinated development of companies nation wide document management solutions serving over 200 local authorities and 3 million customers.Coordinated multiple projects delivering outbound document management system deliveries based on the Pitney Bowes product suite generating over 80m records per annum.Assembled team of internal candidates and contract staff ensuring the correct skill distribution to support multiple projects.Managed and maintained productive relationships with external consultants and specialist contractors.Facilitated workshops to engage with multiple work streams to deliver complex solutions utilising a wide range of technical disciplines to analyse and design system requirements.

Manager in charge of delivering the document management software development projects. Responsible for requirements gathering, business case development and presentation. Managing a 300k software licensing budget with a delegated authority of 50k. Management of 3 teams with over 20 members delivering software development, reprographics requirements and inbound document management.Implementation of the Pitney Bowes production suit into the SLC's automatic document factory systems, allowing 172 Local Education Authorities to centrally print, and mail correspondence to our customers. Established, recruited for and trained a team of 7 IT staff to deliver the central document services document composition, systems development and front line support needs.Implemented an innovative software solution to achieve 'mailsort 120' postal discounts saving the company over 600k per annum.***

Bsc Hons, Computing With Business

Activities and Societies: Currently Studying my Bsc with Hons

Education record

English - Higher Level, Mathematics - O Grade, Arithmetic - O Grade , Secretarial Studies - O Grade, Modern Studies - O Grade, Craft.

Hnd

Activities and Societies: Part completed this course.

Hnc Business Administration