Currently leading design and implementation of supply chain financing platform.Responsible for guiding the team team towards go-to-market strategy.

Responsible for the design and implementation of the financial intelligence platform for the company, as well as leading the developers, the data analysts and the marketing team towards a go to market strategy.

-Responsible for the automation of insight reports on SAP-BI of bank foreign currency inflows which involved creating a script to ensure data captured from the Enterprise Data Warehouse can be consumed effectively.-Led the training of the use of the SAP-BI network to the various stakeholders in the bank that has reduced TAT on report production of bank liquidity and retail analysis reports by 3 hours.-Currently leading the team responsible for design, production and automation of a… Show more -Responsible for the automation of insight reports on SAP-BI of bank foreign currency inflows which involved creating a script to ensure data captured from the Enterprise Data Warehouse can be consumed effectively.-Led the training of the use of the SAP-BI network to the various stakeholders in the bank that has reduced TAT on report production of bank liquidity and retail analysis reports by 3 hours.-Currently leading the team responsible for design, production and automation of a daily dashboard report that will include insights on new branches, accounts opened and closed, Non-funded income and its drivers, loans and deposits, interest income and expense. Show less

-Led the execution of transitioning reconciliation process from being implemented at Group level to being implemented by each subsidiary, an initiative that enhanced efficiency and optimised workforce requirements, leading to reduction in staff numbers by 33%-Played an instrumental role in the upgrade of the intellimatch system to include seamless exception management for card reconciliations and Mpesa reports by ensuring all data is balancing. Completion of this project will lead to… Show more -Led the execution of transitioning reconciliation process from being implemented at Group level to being implemented by each subsidiary, an initiative that enhanced efficiency and optimised workforce requirements, leading to reduction in staff numbers by 33%-Played an instrumental role in the upgrade of the intellimatch system to include seamless exception management for card reconciliations and Mpesa reports by ensuring all data is balancing. Completion of this project will lead to enhanced efficiencies and cost reduction for the business-Carried out an in-depth review of annual contracts for Corporate Mpesa tariffs, leading to identification of high level of accounts not charged. The correction will result in a projected increase in non funded income of Kes 52 million Show less

-Played a key role in setting up and centralizing systems for the merged entity following completion of the merger(Commercial Bank of Africa-NIC Bank)-Established enhanced reconciliation processes for Mpesa systems including processes for customer to bank, bank to customer, account to till, superagency, forex(FX) transactions-Effected controls on treasury deals by having a static rate and guideline for exchange rates with a small pool of approvers leading to an increase in revenue… Show more -Played a key role in setting up and centralizing systems for the merged entity following completion of the merger(Commercial Bank of Africa-NIC Bank)-Established enhanced reconciliation processes for Mpesa systems including processes for customer to bank, bank to customer, account to till, superagency, forex(FX) transactions-Effected controls on treasury deals by having a static rate and guideline for exchange rates with a small pool of approvers leading to an increase in revenue collection of Kes 1.8 billion -Reviewed all accounts for the banks following the merger and identified outstanding entries which needed to be merged with internal accounts. This process was carried out across multiple geographies in East Africa (KE, TZ, UG and RW). Show less

-Played a key role in setting up and centralizing systems for the merged entity following completion of the merger(Commercial Bank of Africa-NIC Bank)-Established enhanced reconciliation processes for Mpesa systems including processes for customer to bank, bank to customer, account to till, superagency, forex(FX) transactions-Effected controls on treasury deals by having a static rate and guideline for exchange rates with a small pool of approvers leading to an increase in revenue… Show more -Played a key role in setting up and centralizing systems for the merged entity following completion of the merger(Commercial Bank of Africa-NIC Bank)-Established enhanced reconciliation processes for Mpesa systems including processes for customer to bank, bank to customer, account to till, superagency, forex(FX) transactions-Effected controls on treasury deals by having a static rate and guideline for exchange rates with a small pool of approvers leading to an increase in revenue collection of Kes 1.8 billion -Reviewed all accounts for the banks following the merger and identified outstanding entries which needed to be merged with internal accounts. This process was carried out across multiple geographies in East Africa (KE, TZ, UG and RW). Show less

-Identified as a key employee with in depth understanding of the FIS intellimatch reconciliation system and assigned the strategic responsibility of handling reporting on all ATMs and other digital banking platforms-Developed useful and transformative approaches for data analysis for card operational accounts and paybill reconciliations-Leveraged on the FIS intellisystem to design processes with a high level of precision and capacity to deliver reports with higher frequency, going from… Show more -Identified as a key employee with in depth understanding of the FIS intellimatch reconciliation system and assigned the strategic responsibility of handling reporting on all ATMs and other digital banking platforms-Developed useful and transformative approaches for data analysis for card operational accounts and paybill reconciliations-Leveraged on the FIS intellisystem to design processes with a high level of precision and capacity to deliver reports with higher frequency, going from monthly to weekly reporting. This resulted in reduction of turnaround times for resolution of exceptions-Established a process of quantifying unclaimed funds with precision, leading to more accurate reporting with the balances being included in P&L. As a result, a total average of Kes 25 million was collected for card operational accounts annually Show less

-Recognised for stellar execution as a result of delivering efficient customer service, breaking the record of highest number of customers effectively served in a day, achieving an unbroken record to date of 78 customers-Received super teller award due to high level of precision, juggling multiple complex transactions and optimising service delivery to customers through excellent communication and engagement-High attention to detail and vigilance of transactions led to my identification… Show more -Recognised for stellar execution as a result of delivering efficient customer service, breaking the record of highest number of customers effectively served in a day, achieving an unbroken record to date of 78 customers-Received super teller award due to high level of precision, juggling multiple complex transactions and optimising service delivery to customers through excellent communication and engagement-High attention to detail and vigilance of transactions led to my identification of multiple fraud attempts, and thereafter was part of the team designing and establishing enhanced system controls to close existing loopholes-Selected as the custodian of a strategic agency of the bank (ILRI agency branch) due to consistent standard of excellence in execution-Streamlined key processes at ILRI agency branch including balancing of vault and cash receipting with meticulous record keeping, resulting in a reduction in the turnaround time for completion of all agency branch operations by 2 hours Show less

-Expanded the customer base through strategic pricing and premium calculation, balancing customer needs and value required, successfully achieving a conversion rate of 25%-Played an instrumental role in the development of a proposal for Trans Nzoia county, including the financial and technical proposal, successfully winning and converting the account which was valued at Kes 50 million-Equipped insurance agents with clarity and stronger capacity for customer negotiations by providing… Show more -Expanded the customer base through strategic pricing and premium calculation, balancing customer needs and value required, successfully achieving a conversion rate of 25%-Played an instrumental role in the development of a proposal for Trans Nzoia county, including the financial and technical proposal, successfully winning and converting the account which was valued at Kes 50 million-Equipped insurance agents with clarity and stronger capacity for customer negotiations by providing them with a high-level training on the premium calculation process and designing a simple template for their use in estimating potential premiums based on customer requests Show less

-Efficiently reported on outstanding claims and executed on smart card distribution leading to stronger customer satisfaction-Identified as key talent to execute on the insurance process for the first family, with the approval of my line manager. This included identifying most suitable options and ensuring same day delivery of smart cards thereafter-Equipped insurance agents with clarity and stronger capacity for customer negotiations by providing them with a high-level training on the… Show more -Efficiently reported on outstanding claims and executed on smart card distribution leading to stronger customer satisfaction-Identified as key talent to execute on the insurance process for the first family, with the approval of my line manager. This included identifying most suitable options and ensuring same day delivery of smart cards thereafter-Equipped insurance agents with clarity and stronger capacity for customer negotiations by providing them with a high-level training on the premium calculation process and designing a simple template for their use in estimating potential premiums based on customer requests-Established strong relationships with agents which facilitated efficient execution of assigned tasks Show less