James Munger Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Greater Seattle Area

Managed day-to-day operations of 15-person team, which oversaw dispatch of legaldocuments to over 3,000 contractor process servers across all 50 states.Created and implemented KPIs for our department to drive performance and meetcustomer expectations.Identified pain points for both contractors and customers and worked with productteam to implement fixes and improvements.Implemented significant automation of our standard tasks to ensure greater scalabilitywhile ensuring the highest standard of customer satisfaction.

Tracked and managed discretionary and operational budgets for multiple Hulu locations. Managed office supply stocks for multiple Hulu locations.Managed acquisition requests on behalf of team.Planned and facilitated on-site interviews and new employee on-boarding.Established and maintained key relationships with outside vendors and contractors.Provided general office management support to team.

Provided clerical and administrative support to Amazon teams.Played a key role with team's event planning and project management.

Drafted complex CAD models of large-scale scenery and composed detailed construction instructions.Worked with production staff to enforce strict safety guidelinesEstablished important business relationships with vendors and suppliers.Worked to cut down waste and increase resource efficiency.

Greater Seattle Area

Managed finances of entire newspaper organization.Planned and executed major rebranding campaign for newspaper.Developed marketing campaign and managed social media presence on platforms including Facebook and Twitter.Used market research and SEO techniques to broaden newspaper's readership.Developed a new style guide to best meet the specific needs of the newspaper.Edited over a thousand stories and articles each year.Learned basic proficiency in layout software such as InDesign and InCopy.Hired new writers, designers and photographers.

Bachelor Of Arts (B.A.), History

Activities and Societies: Seattle University Student Newspaper

Bachelor Of History, History