James Murray Email and Phone Number
Experienced military communications professional transitioned to the civilian sector using Information Technology skills acquired. I expect to work for an organization that values and expects integrity, a diligent work ethic, and a can-do attitude that defines its culture.
Five Rivers Services, Llc
View- Website:
- fiveriversservices.com
- Employees:
- 132
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Automated Remote Tracking Station ControllerFive Rivers Services, Llc Jun 2018 - PresentNew Boston, New HampshireSupporting to the U.S. Air Force Satellite Control Network. Responsible for providing readiness, launch, early orbit/on-orbit support, and anomaly resolution for a variety of satellite constellations.• Information System Security Officer• Use of test equipment such as spectrum analyzers, signal analyzers, digital signal generators and noise filter meters to analyze, configure, and troubleshoot.• Maintain a record of maintenance actions in IMDS and provide technical support for equipment installations, modifications and removals.• Perform scheduled and unscheduled organizational level maintenance on Mission Communications Equipment, Secure Communications, and Mission Unique Equipment.• Operates and maintains ARTS/RBC command, status, telemetry, tracking control equipment, data recorders and ARTS enhancement systems.• Performs operational pre-pass, real-time, and post-pass functions in accordance with Remote Tracking Station (RTS) Operating Instructions. -
Helpdesk Administrator IFive Rivers Services, Llc Jan 2017 - Jun 2018AfghanistanPrimary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network, and software management for the site and all users.Provides immediate response to all customers who come to the Service Desk. Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues.Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2013. Troubleshoots all other site authorized software with IMOs and users.Creates logon and email accounts using Microsoft Active Directory.Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. Completes all tasks and assignments as requested by Supervisors and Management.Performs other duties and assignments as required. -
Business OwnerMurray Publishing Services Oct 2014 - PresentFayetteville, North Carolina AreaI design:Banners, postcards, book covers, book interior layouts, logosI provide:Photo editing services
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Nsom Lan/Comm TechnicianFive Rivers Services Llc. May 2015 - Nov 2016New Boston Air Force Station, New Hampshire*Operates and maintains customer networked LAN computers, servers, routers, switches, battery UPS, LMR base and mobile radio equipment, and station PBX telephone switching equipment.*Performs installation and maintenance of station copper and fiber optic communications cables, inside and outside.*Supports, monitors, tests and troubleshoots hardware and software problems pertaining to the LAN.*Recommends and schedules repairs.*Provides end user support for all applications and end-user equipment. Manages trouble tickets and resolves in timely manner to meet customer service level agreements.*Installs, configures and maintains Microsoft Windows-based workstations and servers. -
Dscs Satcom Engineering TechnicianHarris Corporation Feb 2015 - May 2015New Boston Air Force Station, New Hampshire-Responsible for providing operations and maintenance (O&M) for satellite communications (SATCOM) terminals and related equipment.-Perform equipment status monitoring and operations.-Coordinate and respond to messages from interfacing organizations such as AFSCN operators, Defense Information Systems Agency (DISA), and Wideband Satellite Operations Centers (WSOC).-Troubleshoot links, trunks, and circuits.-Perform preventative maintenance on assigned equipment.-Troubleshoot equipment problems and perform corrective maintenance.-Support equipment upgrades.-Complete training and maintain personal training record.-Assist in performing work center quality and Management Internal Control Toolset (MICT) inspections.-Perform work center logistics activities to include forward supply point, bench stock inventories, and ordering.-Perform work center information support activities including preparation of equipment status reports and Hazardous Condition (HAZCON) reports. -
Satellite Communications/ Network AdminUs Army Aug 2006 - Oct 2014IT ProfessionalLogistical FunctionsCommunications Security (COMSEC) ProceduresInfrastructure Installation (CAT5, Fiber)Strategic Entry Point OperatorProvide network administration to the Battalion Command Post Node (BCPN) equipment and while working at the strategic facility I provided administration of the mesh network to allow distant end users access.Provide tactical communications via satellite terminal, radio or line of sight (LOS)
James Murray Education Details
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South Rowan High School
Frequently Asked Questions about James Murray
What company does James Murray work for?
James Murray works for Five Rivers Services, Llc
What is James Murray's role at the current company?
James Murray's current role is Automated Remote Tracking Station Controller at Five Rivers Services, LLC.
What schools did James Murray attend?
James Murray attended South Rowan High School.
Who are James Murray's colleagues?
James Murray's colleagues are Jonathan Nolan, Thomas Allison, Roger Johnson, Brian Emery, Abdullah Aldeei, Diane Cullings, Cgrc, Anthony Lis.
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