James Muse Email & Phone Number

Ponte Vedra Beach, Florida, United States

As an AV Analyst II, I am responsible for deploying, maintaining, and supporting AV equipment across the Global Home and the upcoming PGA Tour Studios Building (opening in 2025). This includes managing touch panels, Surface HUBs, Crestron Teams Flex, various Crestron devices, Biamp devices, Extron devices, SHURE microphones, and speakers. You also oversee digital signage through VITEC.Key Responsibilities:-Deployment and Maintenance: Install, configure, and maintain AV equipment.-Digital Signage Management: Oversee VITEC digital signage systems.-Software Proficiency: Utilize AV software like XiO, Biamp Tesira, Dante Controller, and Toolbox.-Meeting Space Support: Support over 220+ Teams-enabled meeting spaces.-Executive Boardroom Support: Ensure high-quality AV performance in executive boardrooms.-Collaboration: Work with IT and facilities teams for integrated AV solutions.-Troubleshooting: Diagnose and resolve AV issues promptly.Skills and Qualifications:-Proficiency in AV hardware and software.-Strong troubleshooting and problem-solving skills.-Excellent communication and collaboration abilities.-Ability to manage multiple projects effectively.-Experience in large-scale AV deployments.

Jacksonville, Florida, United States

As an AV Commissioning and Field Technician at CCS Presentations Southeast, I specialize in the setup, configuration, and optimization of advanced audio-visual systems for diverse environments. My role encompasses a broad range of responsibilities, including:System Commissioning: Ensuring all AV systems are correctly installed, configured, and functioning as intended. This involves rigorous testing and troubleshooting to guarantee optimal performance.Software Expertise: Utilizing industry-leading software such as Crestron, QSC, Biamp, Shure, and Symetrix to program, calibrate, and maintain audio-visual equipment. My proficiency with these tools ensures seamless integration and user-friendly operation.Field Service: Providing on-site technical support and maintenance for AV systems. This includes diagnosing issues, performing repairs, and conducting routine maintenance to prevent future problems.Client Collaboration: Working closely with clients to understand their specific needs and tailoring AV solutions that meet their requirements. This involves providing training and support to ensure they can effectively use the systems.Project Management: Coordinating with project teams to ensure timely and successful completion of AV installations. This includes planning, resource management, and adherence to project timelines.With a strong technical background and a commitment to excellence, I strive to deliver high-quality AV solutions that enhance communication, collaboration, and entertainment experiences for our clients.