James Napilot

James Napilot Email and Phone Number

Project Manager @ Course Creator 360
Manila, NCR, PH
James Napilot's Location
Manila, National Capital Region, Philippines, Philippines
James Napilot's Contact Details

James Napilot work email

James Napilot personal email

n/a
About James Napilot

With 8+ years of combined specialties and knowledge, I approach work with an open mind to always learn and adapt. Let me take care of your business for you.

James Napilot's Current Company Details
Course Creator 360

Course Creator 360

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Project Manager
Manila, NCR, PH
Website:
coursecreator360.com
Employees:
10
James Napilot Work Experience Details
  • Course Creator 360
    Project Manager
    Course Creator 360
    Manila, Ncr, Ph
    View
  • Sfg Llc
    Executive Administrations Manager
    Sfg Llc Jun 2024 - Dec 2024
    United States
    Focused more on the backend side of things—automations, system operations, integrations, and project management. Mainly playing around GoHighLevel and Notion.
  • Sfg Llc
    Executive Operations Manager
    Sfg Llc Feb 2024 - Jun 2024
    United States
  • Oracle Marketplace
    Marketing Manager
    Oracle Marketplace Jan 2024 - Jul 2024
    Australia
    Manages and helps (if not creating) in all marketing collateral for the business (campaigns, social media contents, designs in website and others, branding, copywriting, ppc). Also setup their CRM from scratch and setup integrations with the help of the dev person.
  • Pathfinders Services
    Social Media Director
    Pathfinders Services Dec 2023 - May 2024
    United States
  • Ka Lending Solutions
    Executive Assistant
    Ka Lending Solutions Dec 2023 - Mar 2024
    Australia
    Responsible for the following:- Google Business Profile optimization- Copywriting - Graphic/Video Design- Social Media- Website minor updates- Local SEO
  • Whale Brands
    Content Creator
    Whale Brands Sep 2023 - Oct 2023
    Responsible in doing research for contents put out in the Youtube channel.Creating presentations to be presented in the said contents, as well as company presentations via Keynote.Updating SOPs for content creation via Notion.
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  • Tradesquare
    Subject Matter Expert
    Tradesquare Mar 2022 - Jun 2023
    Australia
    Responsible for dissemination of accurate product information and process updates, and supporting teammates for process inquiries. Also responsible for accurate process documentation and improvements, while doing my previous tasks as CS - also working on automations, workflows, reports via HubSpot.
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  • Tradesquare
    Buyer Success Consultant
    Tradesquare Nov 2020 - Mar 2022
    Philippines
    - Handled buyer inquiries across all channels for the platform (e.g Live Chat, Phone, Email, Forms) as well as Buyer Registration Approvals.- Created and collaborated in process documentations/improvements.- Admin tasks mandated by the client.
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  • Woflow
    Menu Transcriptionist
    Woflow Jan 2020 - Jun 2020
    Transcribed menus for restaurants who needs to put their menu online or to have a digital copy of it.
    View
  • Size Up Supplements Llc
    Virtual Assistant
    Size Up Supplements Llc Jan 2020 - Feb 2020
    Utica, Michigan, United States
    Handled Lead Generation, customer service, as well as other tasks mandated by the client.
    View
  • Bts Mania
    Customer Service Representative
    Bts Mania Oct 2018 - Jul 2019
    Handled customer order inquiries, refunds, PayPal disputes, discounts, and product issues.
  • Taskus
    Customer Service Team Lead
    Taskus Dec 2017 - Jun 2018
    Imus, Calabarzon, Philippines
    - Led a team consisting of 15+ CSRs, serving as their POC for escalations and questions.- Responsible for weekly coaching and development, quality improvements, and behavioral check.Daily, weekly, and monthly team reports.
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  • Taskus
    Customer Service Representative
    Taskus Mar 2016 - Dec 2017
    Philippines
    - Handled customer order queries via Zendesk.- Maintained an exceeding score in the company’s KPIs, received multiple performance incentives, and was able to get the quarterly performance incentives. - Spearheaded behavioral project which led the team's performance to improve greatly.
    View
  • Teletech
    Customer Service Representative
    Teletech Dec 2015 - Feb 2016
    Philippines
    Handled customer queries regarding their phone plans, bill payments, payment plans and/or adjustments, and other concerns related to their service provider.
    View

James Napilot Education Details

Frequently Asked Questions about James Napilot

What company does James Napilot work for?

James Napilot works for Course Creator 360

What is James Napilot's role at the current company?

James Napilot's current role is Project Manager.

What is James Napilot's email address?

James Napilot's email address is ja****@****360.com

What schools did James Napilot attend?

James Napilot attended De La Salle University - Dasmariñas.

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