I am an experienced and dedicated software quality, support and business process analyst, based in the Denver, Colorado area, and passionate about quality and hard work. I’ve helped improve quality in existing organizations by more than 75%. Previously a CSM Certified Scrum Master, I know that a creative and collaborative environment is the best approach for developing a quality product. For me quality isn’t a job; it’s a calling. If given a chance, I’ll drive to ensure thorough and complete coverage for your organization, and I'll report where you are getting it right as well as where you may need improvement. And I'll facilitate the needs of all team members so that they can work efficiently to produce the best work possible in a true team environment. I believe in honesty, integrity and basic decency in my personal life, as well as in the workplace. If each team member is treated like a valued team member and human being, team members will all work as a real and valuable team.