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Dedicated, high energy, retail professional with 5+ years of progressive experience in leadership and strong technical background within business operations. Keen understanding of business priorities, genuine team player committed to managing operations and personnel while contributing to the overall organizational successExperienced department supervisor skilled in maintaining and implementing solutions to keep a department running smoothly. Comfortable with preparing merchandise presentations, directing store employees and reconciling shortages and overages.
Empire Express, Inc
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Director Of Fleet DevelopmentEmpire Express, Inc Aug 2017 - PresentMemphis, Tennessee
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Director Of RecruitingEmpire Express, Inc Oct 2016 - Aug 2017Memphis, TennesseeManaging a team of recruiters, delegating responsibilities in order to acquire the greatest number of safe, hirable truck drivers. Explored options to increase the number of qualified drivers in order to accelerate transportation, thus increasing revenue. Built relationships with candidates to ensure continued success in the future. Delegated tasks to increase productivity, while maintaining safety as a priorityCollaborated to formulate strategic recruitment tactics to attract new driversGained knowledge of proper advertising to entice driversUtilized exceptional customer service skills to attract high-value drivers
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Driver ManagerOzark Motor Lines, Inc. Oct 2015 - Oct 2016Memphis, TennesseeManaged a driver fleet of approximately 50 drivers while meeting customer needs. Developed genuine and supportive relationships with drivers on a personal and professional level. Collaborated with other departments to solve daily logistics problems.Managed drivers Hours of Service through Qualcomm Omnitracs software, and kept track of weekly driver miles. Planned driver routes to ensure maximum productivity with available hoursEnsured random drug screens were performed by collaborating with the Safety DepartmentEnsured Tractor Preventative Maintenance Procedures were executed in a timely manner by collaborating with the Shop personnel -
Fleet ManagerTranscarriers Oct 2014 - Oct 2015Greater Memphis AreaManaged inbound and outbound freight of 150+ tractors and drivers; oversaw utilization of drivers and equipment. Ensured customer satisfaction and maintained on-time delivery through attention to detail and teamwork.Handled all terminations and resignations, as well as disciplinary actionsMaintained weekly reports, including Tractor PM and Fuel EconomyCollaborated with CSM to ensure freight was being distributed properly, and customers were being serviced politely and professionally -
Driver ManagerTranscarriers May 2012 - Oct 2014Greater Memphis AreaPromoted to Over-the-Road Driver Manager within 4 months of hire date; managed fleet of 40+ drivers with a combined revenue of over $150,000 weekly.Prioritized time sensitive cargo., notified drivers of pick-up and delivery assignmentsManaged driver communications 24x7, including hours of serviceManaged daily dispatch process; coast to coastCommunicated with customers and drivers to ensure customer satisfaction, negotiated, assigned, and dispatched drivers for customer shipmentsEnsured all paperwork i.e. invoices, Bills of Lading and logbooks were properly completedFollowed all company policies and procedures and complied with all Federal, State, and DOT regulationsShipment management (traced and tracked all shipments to ensure On Time Delivery and safe delivery of all loads -
Department Sales ManagerLowe'S Home Improvement Feb 2007 - May 2012Greater Memphis AreaProvided team leadership, ensuring quality, productivity, and efficiency throughout departmentPromoted to Department Manager of Lumber; increased department sales by 2% by focusing on employee/customer interaction and employee engagementChosen as one of the inaugural Department Managers for the opening of the Collierville, TN locationAwarded "Most Improved Sales Department" FY2012-Q1Managed a group of up to 25 individuals in order to complete projects to management approval. Delegated tasks in order to maintain the upkeep of the department to promote productivity and customer safety. Coordinated with other department supervisors as well as sales team members to customize department design to enhance sales.Managed stock mix and levels and merchandise presentations to enhance customer experienceInterviewed trained and assigned positions to new hires. Managed schedule for employeesConducted regular meetings to discuss sales programs strategies and processesCollaborated with employees for merchandise resets annually -
Materials Handler/Load CaptainFedex Corporation Feb 2005 - Feb 2007Greater Memphis AreaPromoted from Materials Handler to Load Captain, within 6 months of employmentManaged offload team to safely and efficiently offload freight from aircraftEnsured safe utilization of over-sized ground support equipment for aircraft unloadingStudied multiple aspects of transportation industry via volunteer opportunities -
Car Detailer/Oil TechnicianCastrol Gtx Oil Change Apr 2003 - Feb 2005Responsible for detailing customer cars and increasing sales through various methods of selling. Maintained professional manner in cleaning, and maintain all of my supplies, though accurate inventory counts. Also responsible for changing oil in customers' cars.
James Nelson Skills
James Nelson Education Details
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Marketing/Marketing Management, General
Frequently Asked Questions about James Nelson
What company does James Nelson work for?
James Nelson works for Empire Express, Inc
What is James Nelson's role at the current company?
James Nelson's current role is Director of Fleet Development at Empire Express, Inc.
What is James Nelson's email address?
James Nelson's email address is jd****@****ail.com
What is James Nelson's direct phone number?
James Nelson's direct phone number is +190186*****
What schools did James Nelson attend?
James Nelson attended The University Of Memphis.
What are some of James Nelson's interests?
James Nelson has interest in Economic Empowerment, Politics, Education, Environment, Science And Technology, Health.
What skills is James Nelson known for?
James Nelson has skills like Inventory Management, Customer Satisfaction, Inventory Control, Customer Service, Freight, Merchandising, Project Planning, Powerpoint, Word, Excel, Microsoft Office, Teamwork.
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James Nelson ⚡️
Austin, Tx -
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