James North-Padron Email and Phone Number

• Managed stewarding operations to exceed strategic goals; conducted regular kitchen inspections• Fostered teamwork and employee satisfaction; oversaw hiring, training, and policy compliance• Addressed labor issues, provided recommendations, and handled disciplinary actions• Liaised with vendors, contract companies, and the health department; coordinated purchase needs for F&Boperations• Ensured staff training in policies, procedures, and equipment usage

• Oversaw daily table games operations and ensured game integrity• Supervised dealers, scheduled shifts, and conducted performance evaluations• Addressed guest issues, provided exceptional service, and engaged high-value players• Monitored financial performance, managed transactions, and controlled expenses• Ensured regulatory compliance and watched for fraudulent activities• Liaised with departments and communicated updates to senior management• Promoted a fun gaming environment and handled guest complaints• Coordinated special promotions and tracked their effectiveness

Job required the superintendence of a 10-12 person crew of employees responsible for the general day-to-day maintenance of an 8-kitchen facility including two fine dining restaurants, one diner (open 24/7), one multipurpose kitchen, a buffet, a noodle bar, an employee dining room and two rooms for the sanitization of glassware, dinnerware, flatware and cookware. The main priority being to provide the kitchen staff with sanitized utensils, equipment and an all around sanitary work environment. In addition, I also oversaw the activities of third party groups (Ecolab and Nelbud weekly) hired by the department itself to assure a level of cleanliness correlated with prestige.

• Safeguarded the quality of non-conveyable freight orders• Operated power equipment to efficiently handle heavy items• Trained and supervised team members, implementing safety practices throughout operations• Communicated effectively using complex headset/order fulfillment systems• Maintained daily productivity reports, provided leadership, and fostered a positive team environment• Improved the layout and organization of the department to maximize productivity and minimize errors• Developed and executed training programs to enhance team skills and improve productivity• Analyzed data on order fulfillment accuracy and found areas for improvement.

• Provided tax preparation services to individuals, couples, and families in an office environment• Answered phones, greeted guests, and provided tax information• Handled routing and account information, distributed certified checks, and managed safe funds• Opened and closed the tax office, aiding clients with tax law changes and potential credits/deductions.

Managing the daily operation of the store. The main responsibilities entailed tasks for opening and closing the store while on duty. Handling cash (auditing the register draws, preparing bank deposits and balancing the safe). Supervising the front end. Providing customer service, assuring a pleasant consumer experience. Recovering the store making sure all products are organized, tidy and presentable. Sanitizing shelves, floors and bathrooms to ensure a cleanly shopping environment. Signing in vendors (Coco Cola, Red Bull, Canada Dry, Arizona, American Greetings, UPS and FedEx) developing a comfortable rapport with their representatives. Receiving pallets, breaking down and working store freight. Maintaining a smooth overall operation in times of high volume (up to $30,000 a day in sales).

Job required the superintendence of a 6-aisle department in a retail store. Job Responsibilities necessitated the maintenance of shelving units and the content in the eye of the consumer, the supervision of perishable goods (rotation, mark down, pulling products before expiration), unloading freight, providing product knowledge and instilling values and job knowhow