James Duncan work email
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James Duncan personal email
A passionate property professional with over 25 years' experience in residential, retail and commercial real estate. A pragmatic, self-aware leader, who acts with respect and integrity, and engages and enables people to achieve great outcomes. Accomplished in transformational projects, change, strategy, governance, and risk management. Expertise in cost management, property operations, property management and facilities management.
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Principal, Property And WorkplaceBhpMelbourne, Vic, Au -
Principal, Property & WorkplaceBhp Feb 2022 - PresentMelbourne, Victoria, Australia• Manage the global property operations practice for BHP’s global corporate office portfolio (post COVID-19 approx. 127,000sqm accommodating approx.11,000 employees and contractors across Americas, Asia, Australia, and the UK). • Enable and enhance workplace and portfolio strategies with a fit for purpose operating and delivery model, sourcing solutions, digital products and data capabilities. • Provide strategic governance of vendor/s (Contract Owner) and ensure they are enabled to achieve contracted commitments.• Conduct end-to-end analysis of performance and benchmarking (internal & external) to diagnose problems and identify improvement and innovation opportunities.• Manage technology solutions to achieve the Workplace Strategy, support the operating model and improve the end user experience (workplace application Product Owner).
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Project Manager, Property & WorkplaceBhp Jun 2017 - May 2023Melbourne, Australia• Design operating frameworks, sourcing scope and performance management frameworks to compliment services to BHP’s new global operating model and portfolio strategy;• Lead a competitive integrated corporate property services tender exercise for BHP’s APAC commercial property portfolio (approx. 129,000sqm with approx. 95,000 sqm in Australia accommodating 5,100 users, 31,000 sqm in Asia accommodating 2,000 users and 3,000 sqm in the UK servicing 100 users);• Manage the change;• Evaluate property services performed in BHP’s America’s and UK portfolio (approx. approx.. 100,000sqm accommodating 3,000 users);• Develop sourcing strategies for BHP’s America’s and UK portfolio;• Lead Workplace Optimisation projects including implementation of tech workplace enablers.
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Manager - Property Services TransformationNational Australia Bank Jul 2015 - May 2017Melbourne, Australia• Lead a competitive integrated corporate real estate services tender exercise for NAB’s national retail network and commercial property portfolio (approx. 623,000 sqm accommodation 32,000 employees with 300,000sqm across 870 retail sites and 323,000 sqm across 42 commercial sites and data centres); • Build out and negotiate service scope and performance management frameworks;• Implement a new outcomes based contracting model;• Manage transition of the new outsourced services contract;• Manage all change with stakeholders;• Review and refine all property operating frameworks;• Acting Manager, Facilities Management, Sept 2016 – May 2017. -
Manager, Property Management ServicesNational Australia Bank Sep 2012 - Jul 2015Melbourne, Australia• Manage NAB’s corporate real estate services partner engaged to execute all real estate transactions and lease management obligations associated with its national retail network and commercial property portfolio; • Lead the supply chain involved in the execution of NAB’s property management services, including lawyers, valuers, sign writers, ATM providers;• Establish and maintain Property Management operating standards, processes and frameworks that mitigate leasing risk and improve outcomes; • Manage budgeting process and performance;• Progress and/or approve approximately 30 business cases per month seeking funding approval for market rent reviews, options and leases;• Create business plans in response to portfolio strategies.
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Manager Impaired AssetsAdvantedge Financial Services Apr 2011 - Sep 2012Melbourne, Australia• Management of complex and late stage mortgage collections activities including hardships, litigation, property realisations and mortgage & title insurance claims;• Lead, mentor and motivate the Customer Support, Mortgage Recoveries, Realisations and Administration & Accounts teams (FTE of 20);• Achieve arrears, budget and B&DD targets according to plan;• Tendering and effective ongoing management of third party providers including Solicitors, Insurers, Valuers, Property Presenters, Real Estate Agents, Builders and Trustees;• Establishment of KPIs, SLA’s and loss prevention strategies. -
Team Leader, Realisations & ClaimsAdvantedge Financial Services Jul 2008 - Mar 2011Melbourne, Australia• Management of the property realisations and mortgage & title insurance claims portfolios in late stage recoveries. • Lead and mentor the Realisations and Administration & Accounts teams (FTE of 6).• Effective management of third party providers.• Achieve arrears, budget and B&DD targets according to plan.
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Property Realisations Case ManagerChallenger Limited Aug 2006 - Jul 2008Melbourne, Australia• Portfolio manage residential and commercial property realisations, arranging insurance, valuation, agency appointments, building / maintenance works, negotiating contracts and sale terms.• Identify opportunities to maximise selling results and minimise losses.• Effective management of third party providers against SLA’s. -
Property OfficerState Trustees Jan 2004 - Aug 2006
James Duncan Skills
James Duncan Education Details
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Real Estate
Frequently Asked Questions about James Duncan
What company does James Duncan work for?
James Duncan works for Bhp
What is James Duncan's role at the current company?
James Duncan's current role is Principal, Property and Workplace.
What is James Duncan's email address?
James Duncan's email address is ja****@****oup.com
What schools did James Duncan attend?
James Duncan attended Swinburne University Of Technology.
What skills is James Duncan known for?
James Duncan has skills like Real Estate, Real Estate Transactions, Residential Mortgages, Assets Recovery, Mortgage Insurance, Relationship Management, Management, Team Leadership, Feedback, Recruiting, Workshop Facilitation, Culture Change.
Who are James Duncan's colleagues?
James Duncan's colleagues are Guy Noble, Kaitlyn Kemp, Nicole Pinto Rojas, Natasha Moore, Kathleen Strom, Sarah Siewood, Jarun Khemthong.
Not the James Duncan you were looking for?
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James Duncan
Manager Workforce Planning & Organisational Change, Australian National UniversityDeakin1tafensw.edu.au -
James Duncan
Delivering Workforce Solutions For The Healthcare & Social Assistance Industry Nationally.Brisbane, Qld1seek.com.au -
James Duncan
Canberra -
James Duncan
Associate Director | Relationship Manager | Metals & Mining At Westpac Institutional BankPerth, Wa
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