James O'Laughlin Email & Phone Number

Saint Paul, Mn, Us

North American Product Marketing Manager responsible for advancing and supporting products through OEM and distribution partners by providing technical application engineering and marketing support.• Performed technical, marketing and sales support roles for sales personnel, OEM customers, end users and distributor partners for products of Swiss parent company CEDES AG elevator and doors / gates sensor technology including development and maintenance of product documentation, marketing brochures and product catalogs• Successfully developed and implemented a Quality Management System (QMS) in compliance with ISO 9001:2000 that passed our largest customer’s External Audit Procedure and included detailed work instructions that reduced errors in production• Implemented continuous improvement through roles as Quality Lead, Safety Lead and member of senior management team at North American headquarters• Worked with distribution partners to improve overall performance by promoting a proactive approach to grow their customer base through technical product presentations, training, troubleshooting and other support measures including successfully negotiation of sub-distribution agreement between exclusive channel partner and third-party distributor • Captured product requirements through technical presentations and training and communicated information to Swiss product management and engineering teams• Promoted safety and comfort of personnel through the advancement of industry standards for passenger and freight elevators

Waldkirch, De

• Extended SICK’s global leadership position in opto-electronic sensor technology by developing and implementing a North American business strategy for SICK’s safety interface products • Performed strategic planning and tactical implementation of programs that have led to a 100%+ increase in safety interface component sales from 2005 to 2007 and coordinated with other management personnel to increase annual sales in SICK’s safety systems from $4 million in 1999 to more than $21 million in 2007• Provided organizational leadership in training, technical guidance and support for sales channels and safety specialist personnel• Comfortably presented technical and product marketing information in both small and large group settings • Developed North American-specific marketing material across all product business units within the industrial safety systems division• Integrated multi-safety interface system requirements for robot demonstrator• Shown expertise in relevant safety standards (ANSI, IEC, ISO, etc.) and regulations (OSHA) through presentations at national conferences and trade shows for the Robotic Industries Association (RIA), Precision Metalforming Association (PMA) and other professional organizations• Helped implement a team approach in completing the product management responsibilities without any project delays during a fellow product manager’s unplanned leave of absence at a critical point in the development process • Identified and documented technology trends and defined requirements specifications for potential future product development

• Excelled in a small company environment in the areas of product sales, support and marketing to industrial controls customers in Minnesota, South Dakota, Wisconsin and Iowa. Products ranged from contactors, wiring duct and terminal blocks to computer-based control systems with software-based programmable logic control and operator interface

• Provided application engineering and sales support for the industrial controls, industrial motors, industrial drives, industrial automation (programmable logic controllers) and switchgear divisions of Siemens Energy and Automation• Advanced to outside sales and established new distribution partners within area of geographic responsibility including Minnesota, Wisconsin, Iowa, South Dakota and North Dakota

Center For Workforce Professional Education - Customer Experience Program, Business, Management, Marketing, And Related Support Services

Bsee, Electrical Engineering

Diploma With High Honors