Provided executive-level client relations, training, HR, and healthcare technical expertise with authority for maintaining a substantial annual P&L, developing the highest quality products, managing large reseller/referral partnerships, and ensuring optimal IT performance. Collaborated with key consumers and large reseller/referral organizations to assess their needs and either design new products or customize existing offerings in talent, competency, and performance management solutions… Show more Provided executive-level client relations, training, HR, and healthcare technical expertise with authority for maintaining a substantial annual P&L, developing the highest quality products, managing large reseller/referral partnerships, and ensuring optimal IT performance. Collaborated with key consumers and large reseller/referral organizations to assess their needs and either design new products or customize existing offerings in talent, competency, and performance management solutions. Personally translated prospective client’s talent acquisition needs into formal presentations for executives, including forecasts for revenue and ROI. Trained internal clinical team and closely monitored performance for competency in content development, client EEO/AAP statistical analysis reports, overall customer service and retention, and compliance with Federal Uniform Guidelines on Employee Selection Procedures. Show less

Grew new business for a temporary and permanent placement services firm in the healthcare and medical sector. Managed key client accounts in the Washington, DC area. Cultivated trust-based partnerships with large health systems promoting quality and safety among temporary staffing agencies. Prepared and presented custom presentations demonstrating the companies ability to translate consumer needs into focused, strategic outcomes meeting the client's business objectives.

UPSTREAM SALES / MARKETING MANAGER – GLOBAL PROFESSIONAL SERVICES (2004-2006)Promoted the benefits of including standardized sales and marketing techniques in methods of business development, primarily promoting educational programs and technology capabilities as products that can be incorporated into any solution. Selected to bring educational and technical expertise to the Board of Directors for Discovery Station. Served as an educational resource on wireless networks and Microsoft… Show more UPSTREAM SALES / MARKETING MANAGER – GLOBAL PROFESSIONAL SERVICES (2004-2006)Promoted the benefits of including standardized sales and marketing techniques in methods of business development, primarily promoting educational programs and technology capabilities as products that can be incorporated into any solution. Selected to bring educational and technical expertise to the Board of Directors for Discovery Station. Served as an educational resource on wireless networks and Microsoft Windows Operating systems.PROJECT MANAGER – E-LEARNING EDUCATION (2000-2001)MANAGER, ELEARNING EDUCATIONAL DEVELOPMENT (2001-2003)Expert on designing and marketing a variety of e-Learning educational programs as well as managing the system’s lifecycle. Guided the development of web-based training programs for cross-functional teams throughout the US. Translated consumer needs into a focused, strategic vision. Created statements of work for all e-Learning training programs, managed the RFP process with worldwide vendor submissions, and monitored all costs to maximize ROI on a $2M project budget. INSTRUCTIONAL DESIGNER / SME – E-LEARNING PROGRAMS (2000-2001)Led the design, development, enterprise-wide deployment of e-Learning programs. Worked closely with program sponsors to capture needs and expectations then translate those into technical specifications and requirements documents used by internal/external programmers to actually create entire eLearning environment as well as individual courses. RN CLINICAL APPLICATIONS SPECIALIST – CLINICAL SYSTEMS (1997-2001)Utilized nursing expertise to assist clinical monitoring division with designing, and implementing new applications, upgrades, training tools, and hardware to field specialists and healthcare facilities. Focused on identifying consumer needs and translating key deliverables into a cohesive, strategic vision that consistently met business objectives. Served on Board of Directors for Discovery Station of Hagerstown. Show less

⇨ Served as unit Charge Nurse and Department Leader on the Clinical Practice Council⇨ Provided nursing care to injured, ill or trauma patients, often in emergent, pressure-filled situations⇨ Assisted with the development and mentoring of George Washington University student nurses⇨ Configured, installed, and supported patient tracking and documentation system on MS platform⇨ Concurrently volunteered as a Firefighter/Paramedic in several counties

⇨ Provided nursing care to injured, ill or trauma patients, often in emergent, pressure-filled situations⇨ Concurrently volunteered as a Firefighter/Paramedic in several counties

⇨ Provided primary care provider in the pre-hospital environment for injured or ill patients⇨ Delivered basic and advanced life support including comprehensive patient health assessments⇨ Instituted emergency measures for sudden adverse developments⇨ Remained calm, productive and effective in high-stress, emotional environments⇨ Collaborated effectively with on-site hospital personnel

Fulfilled a broad range of management functions, including supervising a staff of as many as 60 employees.

Provided full service preventative maintenance to university fleet vehicles.