James Padden Email & Phone Number

Worcestershire, England, United Kingdom

Manages and delivers global onboarding projects of our Synergy Sports software products for diverse clientele across the world within the sports of Basketball, Field Hockey, Handball and Volleyball.Key responsibilities include:> SME for our Synergy Sports products, providing product demonstrations to all new clientele ensuring they are efficient in their.

Worcestershire, England, United Kingdom

Oversaw the health and performance of a suite of hardware and software products, including the Play-Cricket Scorer app, Play-Cricket Live app, Countdown Cricket app, and the FrogBox camera system. Played a crucial role in fostering strong, lasting relationships with key clients across Sportradar's cricket products. Key responsibilities included:> Acting as.

Worcestershire, England, United Kingdom

Led the launch of FrogBox, a pioneering live streaming product for cricket, into the UK/EU market. Solely responsible for building and managing the customer service operations, ensuring a seamless and positive experience for all users.Key responsibilities included:> Designing and executing an insightful onboarding process for all new customers, empowering.

Worldwide

In addition to my responsibilities below, as a senior member of the Hawk-Eye cricket department, I:> Led on high profile tours, solidifying the key existing relationships with clients and stakeholders alike, representing the brand of Hawk-Eye Cricket.> Was commercially aware in a fast-paced, innovative environment recognising opportunities for new business.

Worldwide

> Responsible for setting up and operating the Hawk-Eye ball tracking system at international cricketing events around the world, forming an integral part of large-scale live broadcasts, most notably at the Indian Premier League (IPL) and Cricket World Cup 2019. > Provided and oversaw the output of market leading officiating technology that has changed the.

Droitwich, Worcestershire

• Provided support to the managing director of a small commercial vehicle dealership
• Management of companies advertising and marketing strategies, including website administration and updating external magazine adverts.
• Set up the company on various social media platforms (Facebook, Twitter, LinkedIn), introducing a contemporary approach to the operation of the business
• Arranged new external signage on the property with company’s new logo and branding
• Completed three sales… Show more
• Completed three sales in first week of active selling – responded to initial inquiries either online or on the phone, developed repertoire with the customer through a confident and personable approach. Show less

Tewkesbury, United Kingdom

• Responsible for managing many of the company’s highest value Client accounts
• Developed enduring Client relationships through the provision of outstanding service and attention: - Exceeded annual customer service score target (80%) by 8% - Achieved a return rate of 85% for our customer service.
• Individual tour budget management – ensured all tours increased in profitability from point of sale… Show more
• Individual tour budget management – ensured all tours increased in profitability from point of sale, contributing to department exceeding our annual GP target by 10%. Achieved this by: - Generating further revenue.
• Coordinated the team and staff accommodation and transport logistics of a large international hockey tournament, delivering an overall profit for the event that exceeded the budgeted profit by 40%.
• Construction of bespoke, innovative tour itineraries and event schedules to several worldwide destinations including Europe, North America and the Caribbean

Worcester, United Kingdom

• Supported the business development department in tendering for new and existing contracts with a specific focus on the written submission of documents to local authority Clients who were outsourcing their leisure.
• Included the identification and dissemination of key Client objectives and commercial outcomes for the specified project and reflecting this in bespoke written bid submissions
• Wrote bespoke… Show more
• Wrote bespoke qualitative and quantitative method statements and oversaw the completion of PQQs, Soft Market Tests and submitted expressions of interest
• Completed various research projects into new business opportunities including the operational management of other local authority owned facilities e.g. theatres
• Responsible for liaising with local authority clients over all issues relating to bid submissions. Show less

Solihull

As a sports development officer it was my job to establish and retain working partnerships with a number of organisations. I was responsible for liaising with the local authority (Solihull Metropolitan Borough Council), National Governing Bodies (ASA, England Squash and Racketball etc), local schools and community clubs to ensure there were opportunities.

Bachelor’S Degree, Sport And Exercise Science (Industrial), 2:1

Activities and Societies: Cricket

A Levels, A*, B, B

Activities and Societies: Worcester Warriors AASE Scheme

11 Gcse'S A* - A

Activities and Societies: 1st Team Rugby, Football and Cricket captain