James Parson Email & Phone Number

Greater Detroit Area

•Strategic planning •Providing strategic business solutions, streamlining operations, reducing cost structure, and making all functions more cost effective•Regulatory compliance, including State site reviews•Directly supervise daily administration and management. •Chief Coordinator of emergency response during system failure events. •Establish controls and best practices •Evaluate performance and monitor results in order to improve performance, and reliability analysis… Show more •Strategic planning •Providing strategic business solutions, streamlining operations, reducing cost structure, and making all functions more cost effective•Regulatory compliance, including State site reviews•Directly supervise daily administration and management. •Chief Coordinator of emergency response during system failure events. •Establish controls and best practices •Evaluate performance and monitor results in order to improve performance, and reliability analysis, including gathering appropriate metrics.•Perform post-mortems and other assessments to continuously improve change processes.•Evaluate, when appropriate, alternative staffing/contracting to meet project requirements.•Define metrics that allow evaluation of continuous improvement.•Align Business goals and strategic directions.•Develop globally optimized plans and resources for the organization and its customers. Show less

•Assists with the strategic planning •Assists with the company’s overall business strategy•Supervises the staff to ensure all projects are met in a timely, cost effective manner•Assists with providing strategic business solutions, streamlining operations, reducing cost structure, and making all functions more cost effective•Assists Operations Manager with the organizations’ disaster recovery program•Supports company activities related to regulatory compliance, including… Show more •Assists with the strategic planning •Assists with the company’s overall business strategy•Supervises the staff to ensure all projects are met in a timely, cost effective manner•Assists with providing strategic business solutions, streamlining operations, reducing cost structure, and making all functions more cost effective•Assists Operations Manager with the organizations’ disaster recovery program•Supports company activities related to regulatory compliance, including State site reviews•Directly supervise daily administration and management. •Coordinate emergency response during system failure events. Define, deliver, and operate the Business emergency notification. Develop tools and services for keeping management, staff and providers informed of service alerts and resolutions. Involve senior levels of management appropriately.•Establish controls and best practices •Evaluate performance and monitor results in order to improve performance, and reliability analysis, including gathering appropriate metrics.•Perform post-mortems and other assessments to continuously improve change processes.•Evaluate, when appropriate, alternative staffing/contracting to meet project requirements.•Recruit, train, and supervise staff. Mentor members of the management and system administration team to increase their technical maturity and operational excellence. Define and manage training plan for staff in Systems Operations directorate.•Create and track metrics that allow evaluation of continuous improvement.•In collaboration with other Business directors, research and implement new products/technologies that align with Business goals and strategic directions.•Collaborate with other Business senior management figures to develop globally optimized plans and resources for the organization and its customers. Show less