I reviewed and streamlined the internal administrative processes to improve productivity and patient satisfaction, for example consolidating our clinic preparation procedures to enhance efficiencyI led the recruitment of administrative staff, revised the induction programme and trained new staff in a high qualityI line managed the hormones department, monitoring individual and team performance, and prioritised and delegated tasks on a daily and weekly basisI was duty manager when required, and performed weekly, monthly and quarterly reports, which I presented at senior management meetings, contributing to business decisions

Creating and organising Pari Center events, including hosting and improving social media marketing.Overseeing all aspects of the organisation, from reaching out to new speakers, ensuring the overall quality of the programmes and managing all ongoing and future projects.

Liaise between customers, suppliers and sales teamProviding products and services and solutions to any emerging problems that suppliers or the sales team may have.Executing sales orders, record keeping and enquiries from customers and internal departments. Keeping orders systems updated, purchase orders and invoicing management.

Testing Triple-A games for large companies such as Oculus, PlayStation and XboxCommunicating with game developers, co-resolving issues ranging from sensitive representations of ethnicities and cultures to technical bugs.

Provided exceptional customer serviceAnticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction, and swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.

Provided exceptional customer serviceAnticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction, and swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.

Provided exceptional customer serviceAnticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction, and swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.

Provided exceptional customer serviceAnticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction, and swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.