James Penkert Email and Phone Number

Responsible for starting all new customer files and maintaining files for active loan transactions.On hand for closings and responsible for making sure loan checklist was satisfied.Assisted loan officer with reviewing loan documents and checking for any inaccuracies.Responsible for gathering prospective customer information and developing a list of contacts for loan officer to call.Gathered all finalized loan materials and put them into the final transaction file.Accompanied loan officer to the closing where I would be responsible for monitoring the transaction to make sure nothing was forgotten.Worked with loan officers to develop and distribute marketing materials online and hard copy.Responsible for fielding incoming calls from current clients and prospects looking for more information.Helped to develop the loan checklist for each new loan.

Oversaw over 80 employee classified administrative paperwork, incoming and outgoing requests.Managed all administrative work for over 80 personnel. Processed Employment Certificates and training. Facilitates and/or provides Human Resources related training, including new hire orientations, management and harassment training. Monitors career path for employees.Provide leadership in effective conflict resolution for all personnelConducts exit interviews and analyzes data to mitigate turn over.Planned and Maintained repairs to 4 buildings with approxmently 250 offices.Created, updated, and organized comprehensive reports to senior directors.Completed full review of landscape, parking lots and tenant issues.Work with contractors on all repairs for building repairs.Coordinates all disciplinary issues, writes warning letters, participates in counseling sessions, and recommends disciplinary levels. Conducts termination meetings.Plans and conducts new employee orientation to foster positive attitude toward company goals.Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.Counsels managers and supervisors on all disciplinary matters to avoid/minimize subsequent involvement with DFEH and EEOC agencies.Implementing new operational processes and procedures.•Delivering regular team communications and organizing monthly meetings.Controlling all associated operational costs according to the prevailing annual budget forecast.Supporting the planning, development and overall management of project budgets, in collaboration with relevant senior field managers and HQ staff.Maximizing accuracy, productivity and space utilization.Assisting in the recruitment, training and development of staff.Solving disputes and complaints in a professional manner and within guideline.Contact and worked with vendor in maintaining schedule delivers.

Leads team by facilitating the design, implementation, management and communication of customer/market focused strategic business plans.Managed all Production and Scheduling functions and all associated personnel.Supervised Production Department and Scheduling Department operating budget. Manages and controls expenditures and variances.Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.Observes and coaches supervisors on personnel, staffing and related issues.Ensures staff enforces Company policies and procedures, plant wide safety rules and employee rules of conduct.Responsible for: developing people; improving processes; reducing costs; quality monitoring and improvements; new product development and implementation; superior customer service; and on-time delivery.Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions. Coordinated with contractors on the ship alteration in the Hangar Bay for new aircraft.Safety and quality assurance Officer for department of 250 employees.Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.Subject matter expert in modifications and building as project manager. Responsible for the safety of over $40,000,000 in aircraft.Researched, prepared, and submitted new concept for new Hangar Bay configurations for future design of military ships. Trained personnel in necessary courses, classes and specified training for 1000 employees.Trained all new employees in commands on policy and professionalism.Managed 60 employees in maintenance, operations, cleaning, training and job advancement.Had 83% advancement rating for the command which was one of the highest in the command.Aviation Training Team Member. Responsible for training in all aspects of firefighting.

Provides support for guests, visitors and employees at client locationsAssists with receiving and dispatching of work requests to technical staff, vendors or other services providersAssist site team in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.Coordinates special events in support of client needs and recommendations. Safety and quality assurance Officer for department of 150 employees.Prepared over 100 employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.Responsible for maintaining, updating and distributing the Employment Practices Handbook.Advises management in appropriate resolution of employee relations issues.Responds to inquiries regarding policies, procedures, and programs.Administers performance review program to ensure effectiveness, compliance, and equity within organization.Administers benefits programs sick leave and leave of absence.Prepares reports and recommends procedures to reduce absenteeism and turnover.Represents organization at personnel-related hearings and investigations.Coordinates training and other overlapping items with the Environmental, Health & Safety department. Supervised 100 employees in the plan and procedures for surgeries.Ordered and verified over $400,000 worth of surgical supplies.Assisted in post-surgery care of over 200 patients and their rehab.Project matter expert in all building maintenance, security and new construction.

Provides support for guests, visitors and employees at client locationsAssists with receiving and dispatching of work requests to technical staff, vendors or other services providersAssist site team in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.Coordinates special events in support of client needs and recommendations. Safety and quality assurance Officer for department of 150 employees.Prepared over 100 employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.Responsible for maintaining, updating and distributing the Employment Practices Handbook.Advises management in appropriate resolution of employee relations issues.Responds to inquiries regarding policies, procedures, and programs.Administers performance review program to ensure effectiveness, compliance, and equity within organization.Administers benefits programs sick leave and leave of absence.Prepares reports and recommends procedures to reduce absenteeism and turnover.Represents organization at personnel-related hearings and investigations.Coordinates training and other overlapping items with the Environmental, Health & Safety department. Supervised 100 employees in the plan and procedures for surgeries.Ordered and verified over $400,000 worth of surgical supplies.Assisted in post-surgery care of over 200 patients and their rehab.Project matter expert in all building maintenance, security and new construction.