James Phipps Email and Phone Number

Cradle to grave software lifecycle activities for internal tools and integrations to streamline and accelerate development and business activities. Create standards and best practices for software quality. Act as subject matter expert for software engineering practices to other parts of the organization. Administration and maintenance for developer oriented infrastructure, supporting build activities with multiple language and technology stacks.

Design, implement, and maintain large scale distributed application for business continuity/disaster recovery. Lead design and implementation of new features. Proposed new software engineering processes and tools to automate and improve product quality.

Lead software engineering team in full life cycle of internal web application to automate and manage business processes, integrating every aspect of business from sales and engineering through production and support. Responsible for every aspect of IT policy, procedure, and strategy, moving organization from 'garage shop' to 'enterprise'. Recruit, train, coach, and retain the best talent to make IT a competitive aspect of the business.

Full life cycle activities for internal business tools suite, linking existing ERP tools to document management, and providing web accessibility to both existing and new management tools. Team leader for PC based HMI controls for custom automation equipment.

Full life cycle activities for a new railway traffic management software package. Development and support for embedded control systems, and yard control panels. Provide original installation support and post-sale support for rail yard automation systems in the US and Brazil. Additionally acted as primary internal IT staff, providing end user support, as well as designing and maintaining internal networks and servers. Additional full life cycle involvement with internal development and process tools.

First line technical support for RIT community. Provided support for both Macintosh and Windows systems, wide variety of applications. Assisted in managing registrations on campus network.

Developed new features and performed maintenance and testing activities on operating software for an automated storage and retrieval system. Acted as on site software expert during installation of largest such system in North America.

Created report generation tools designed to interface with existing manufacturing resource planning tools. Provided data aggregation and analysis support using existing and custom reporting tools.