James Pickett Email and Phone Number
Chief of Staff | Business & Technology Transformation | Change Management | Organization Design at
@
Thoughtworks
chicago, illinois, united states
James Pickett's Location
Douglasville, Georgia, United States, United States
James Pickett's Contact Details
James Pickett work email
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About James Pickett
- Executive leadership team and Board-level engagement to drive strategic initiatives and enable leadership team effectiveness- A superior leader with excellent business acumen and leadership development for several global business and technology consulting firms. An experienced senior leader in both publicly traded and privately owned corporations.- 25+ years of technology and consulting experience in a variety of industries including retail, software/technology, banking/financial services, energy, healthcare/life sciences, automotive, and public sector.- A business unit leader with 15 years of P&L responsibility that includes identifying prospects and clients’ business issues, aligning offerings and solutions to solve these challenges, growing strategic accounts within my portfolio, building leadership teams, ensuring delivery excellence, and maintaining client satisfaction.- Advisory consulting expertise focused on digital transformation, business/management consulting, organizational change management, program management/governance, organizational design, and business process re-engineering- Provide coaching and personnel development for sales and consulting management staff
James Pickett's Current Company Details
Thoughtworks
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Chief of Staff | Business & Technology Transformation | Change Management | Organization Design
chicago, illinois, united states
- Website:
- thoughtworks.com
- Employees:
- 7338
James Pickett Work Experience Details
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Chief Of Staff, Office Of The Global CeoThoughtworks Aug 2020 - PresentAtlanta Metropolitan AreaAs a member of the Global Leadership team, serve as both a thought and execution partner for the CEO to enable the CEO to more effectively scale his capacity.- Strategic Business Initiatives – Provided oversight and support for several strategic business initiatives. These initiatives included: acquisitions and integrations; readying for the organization’s initial public offering (IPO); collaborating with the executive leadership team to establish the long-term strategic vision; strategic and business planning; organizational design and target operating model; global change management and coordination; and global leadership development.- Leadership Team Enablement - Serve as a primary conduit on behalf of the CEO to ensure the Global Leadership team has shared context and can effectively adjust strategic priorities for the business. Facilitate regular global leadership team meetings, as well as more significant face-to-face sessions. Serve as a member of the team selecting and onboarding new global leadership team members.- Board Engagement - Support the CEO in the content preparation and facilitation of the recurring meeting with the Board of Directors. On behalf of the CEO, drive the key requests and actions with the Global Leadership team.
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Principal, Advisory ServicesThoughtworks Jan 2017 - Aug 2020Atlanta Metropolitan AreaAs a member of the North American professional services organization, led teams driving business and technology transformation initiatives for clients in a variety of industries including retail, software/technology, financial services, and energy.- Client Leadership and Account Management – Served as a member of several client leadership teams driving large digital transformation initiatives. We supported these clients through their organization and technology transformation initiatives. We enabled these clients by advising them on the setup of their digital transformation organization to better capitalize on market opportunities and enabling their technology journey to evolve away from their legacy technical landscape to adopt cloud-native software, infrastructure, and modern software development practices. We enabled the client to set up digital services, adopt platform engineering, and sustain these practices by enabling their engineers, architects, product owners, and program/project managers.- Digital Transformation / Business Consulting - For a global retail client, served as organizational change management lead to enable a newly formed digital product organization to adopt new software and digital product management practices. Coached and advised the organization’s executive leadership team through its transformation journey. For a global technology company focused on the automotive industry, served on a team that advised and enabled their software engineering organization to adopt modern software development and architectural practices. For several financial services companies, served as the organizational change lead for the client’s digital platform transformation initiative. Much of this work set the foundation for Thougthworks’ Enterprise Modernization Platform and Cloud Modernization (EMPC) Service Line.
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Vice PresidentGp Strategies Corporation Apr 2009 - Jan 2017Atlanta Metropolitan Area• Business Planning – Develop and implement strategic plan to achieve business objectives for a portfolio of strategic accounts and the company. Gather broad range of market data to identify trends that support overall business strategy. Establish organizational structure that can efficiently implement the vision and direction. • Strategy Execution – Develop new business activities and services, prioritize organizational strategies, assign and manage resources to execute the business plan. Establish key milestones and review gates to ensure business and financial plans are met. Maintain executive-level relationships during sales pursuits and with key accounts. • Business Monitoring and Analysis – Establish system to monitor overall performance of the region. Review and report out on business and financial results to ensure performance measurement objectives are met or proactive recovery plans are in place. • Organizational Planning – Determine long-term personnel development objectives, including succession planning, organizational structure, and ensuring an ongoing match of resource competency and skills to client and industry trends. Facilitate relationships with other business leaders within the organization to ensure there is a collaborative environment to grow the business. Manage 40+ person team (sales, consulting, and support resources). -
Director, Southern Region OperationsRwd Technologies Jun 2002 - Dec 2008Atlanta Metropolitan Area• Marketing and Sales – Directed the business development and full sales cycle (prospecting, qualifying, proposing, negotiating, and closing) for key accounts within the region. Served as the Account Manager for accounts that held strategic importance. Established and supported client and channel partner relationships to drive net-new and follow-on business for customers within the region. Grew business from $4M to $10M in annual revenue during this time period. • Project Delivery and Fulfillment – Provided leadership and direction for projects within the Southeast region. Accountable to ensure projects within the region are delivered on-time, within budget, and at the desired quality level for the customer. Served as the Project Director for key projects within the region and provide strategic and tactical support to the Project Managers in the region. Ensured client satisfaction by proactively identifying risks on projects and assisted the Project Manager with escalated issues to achieve resolution. • Financial Operations – As the P&L owner, consistently monitored key financial indicators to ensure a healthy business and costs are aligned with revenue being generated by the business. Prepared annual financial budgets and goals. Analyzed and reported weekly/monthly business metrics (forecasts, financial results, personnel matters, and project-related matters) for regional and corporate reporting requirements.• Organizational and Staff Development – Prepared and mentored Managers within the department by establishing performance goals and providing development opportunities and coaching to accomplish goals -
ManagerRwd Technologies Jan 1998 - Dec 2002Columbia, MdEnterprise System Training & Performance Support – Managed several large project teams providing end user training and performance support solutions for business-wide software implementation projects:•Served as Project Manager for a 20-member change management and learning team supporting a business-wide application (Siebel Enterprise 2000, Oracle 11i, and ClickSoftware Service Optimization 6.5) implementation for a telecommunication and services provider. •Served as Project Manager for a 15-member change management, learning, and process improvement project team supporting an Oracle Application implementation for a major state university research foundation. •Served as Project Director for a project team supporting an Oracle Application implementation for a health care research foundation. •Served as Project Director for a learning team supporting an SAP implementation within the US Army. Enterprise System Implementation – Managed the internal implementation of a company-wide recruiting and applicant tracking system (Webhire). Led the technical and functional teams through the planning, business process re-design, installation, end user training, and post-“go live” stabilization phase.
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ConsultantRwd Technologies Jun 1995 - Jan 1998Columbia, Md- Performance-Based Training/Certification Programs – Managed an eight-member project team that developed extensive operations and optimization training, procedures, and certification program to support a multi-plant startup for a Fortune 100 consumer products company’s new product line. Analyzed performance tasks and functioned as lead developer of several key areas of this national training/certification program.- Process and Software Training Analysis, Design, and Development - Led the development of extensive training materials and work instructions to support a large health care insurance provider’s efforts to standardize work processes and implement computer software system enhancements for their nation-wide claim processing operation. Performed the initial job task analysis, course curriculum design, and supported the Project Manager in managing the day-to-day tasks for the project team.- Organizational & Process Changes – Supported a major U. S. auto-maker’s implementation of process changes required to comply with ISO 9001. These efforts included developing multiple training courses and work procedures, managing and tracking the documentation and training efforts, and coaching client personnel on the process implementation team.- Operations and Maintenance Documentation - Developed structured, user-centric documentation for processing equipment and production lines in the manufacturing and petroleum-chemical industries. Developed graphical process flow diagrams, equipment and control descriptions, troubleshooting job aids, and operating and maintenance procedures.
James Pickett Skills
Change Management
Project Management
Program Management
Business Process Improvement
Performance Improvement
Instructor Led Training
Training Delivery
Business Process
Erp
Captivate
Learning Management
Process Improvement
Consulting
Sap
Management Consulting
Training
Business Transformation
Needs Analysis
Leadership
Instructional Design
Leadership Development
Blended Learning
Strategy
Peoplesoft
Business Analysis
Performance Consulting
Oracle
Organizational Development
Siebel
Visio
Talent Management
Enterprise Resource Planning
Technical Training
E Learning
Technical Writing
Learning Management Systems
Hands On Training
Frequently Asked Questions about James Pickett
What company does James Pickett work for?
James Pickett works for Thoughtworks
What is James Pickett's role at the current company?
James Pickett's current role is Chief of Staff | Business & Technology Transformation | Change Management | Organization Design.
What is James Pickett's email address?
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What is James Pickett's direct phone number?
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What skills is James Pickett known for?
James Pickett has skills like Change Management, Project Management, Program Management, Business Process Improvement, Performance Improvement, Instructor Led Training, Training Delivery, Business Process, Erp, Captivate, Learning Management, Process Improvement.
Who are James Pickett's colleagues?
James Pickett's colleagues are Cat Trujillo, Swapna Paul, Farah Mehmood, Felipe Calderón, Binshu Ye, Yundi Fu, Shilpi Keshri.
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